PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mavis Discount Tire and Pep Boys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mavis Discount Tire
Pep Boys

Mavis Discount Tire and Pep Boys Overview

Total reviews 1138 1403
Company responses 0 0
Issues resolved 1 5

Mavis Discount Tire and Pep Boys Consumer Ratings

Rank
267 out of 1740 in Service Centers and Repairs category
208 out of 1740 in Service Centers and Repairs category
Customer service
217 in category
202 in category
Product or Service Quality
193 in category
163 in category
Value for money
176 in category
164 in category
Reliability
164 in category
172 in category

Mavis Discount Tire and Pep Boys Rating Details

Customer service
1.4 (596 reviews)
1.5 (325 reviews)
Reviewer's quote

Charles really stepped up for providing us the best customer service we have ever had at the Dawsonville, GA location. We were given misinformation when we called the store from an employee that they would no longer honor warranties from Kauffman tire. we called corporate to complain...

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...August 12, 2020 I received an email telling me my rebate has been rejected as "All required products were not purchased" even though I was assured by their customer service that the number on the canopy box was good for the rebate. This is a total scam and I will be reporting it to the Consumer Fraud Division of...

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Product or Service Quality
1.5 (522 reviews)
1.6 (276 reviews)
Reviewer's quote

I am not too happy with the service that I have received. that's one of your service centers in Shrewsbury Mass I have been back there. five six times I have talked to at least eight different people and for some reason they cannot give me a copy of my all wheel alignment status...

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...The service manager Brandon Lamb performed this evaluation. He also did a electrical analysis as well . After his review ( partnered with a woman/ who looks even more Sketchy) he concludes that my a/c module is not responding and needs to be replaced...

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Value for money
1.7 (492 reviews)
1.8 (285 reviews)
Reviewer's quote

...keep your money and stay away from mavis..

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...Rebate was accepted but never got my money. E When I called they had no record even when I gave them my tracking number. Will never shopPep Boys again!..

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Reliability
1.4 (489 reviews)
1.4 (193 reviews)
Reviewer's quote

Went to store on 0215/20 and was charged a price which was fair went back to same locations had the same thing done today 09/11/20 and price was double .

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Took my rear tires back where I bought them they said too old . I thought they had a life of the tire warranty .So I spent $ 85.56 for nothing got ripped off .Don't buy tires from pepboys.

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Mavis Discount Tire and Pep Boys Pros and Cons

Pros
  • Convenience
  • Location
  • How close they are to my house
  • Convenient location
  • Comfortable waiting room
  • Price
Cons
  • Poor customer service
  • Poor management
  • Not good service
  • Customer service
  • Poor service provided
  • Poor service

Mavis Discount Tire and Pep Boys Most Positive Reviews

Top rated reviews
5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes.

The Asia...

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5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

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5

My name is Felix Aviles. ..i worked before in mavis Westfield, nj but in march moved to PR for fix family...

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5

Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott...

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Mavis Discount Tire and Pep Boys Most Critical Reviews

Lowest rated reviews
1

Mavis Discount Tire is such a RIP OFF! They have this "Hook-and-bait" package for $70.00 This cover brake pad replacemen...

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1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

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1

Purchased a set of Mavis " Special purchase tires (discount no name brand)". I drive the vehicle less than 2,000 miles p...

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1

I wanted to buy 2 tires from Pep Boys in Gainesville, Florida. They quoted an ADDITIONAL 42.50 to mount and balance the...

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Mavis Discount Tire and Pep Boys Latest Reviews

Recent published reviews
1.5

I am not too happy with the service that I have received. that's one of your service centers in Shrewsbury Mass I have b...

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4

About my credit card wrron addre. I did payments but i didn't recive my card yet. Please..my phone number 973 855 7896

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1.6

Have not received my paperwork for the all wheel alignment the status of it and I talked to her like five to six...

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No votes

Its been 4 months for my refund from rims that didnt fit my car

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Mavis Discount Tire and Pep Boys Products and Services

Most reviewed product and services
  • Mavis Discount Tire Customer Care (120 reviews)
  • Mavis Discount Tire Car Repair (98 reviews)
  • Mavis Discount Tire Tire Replacement (67 reviews)
  • Pep Boys Oil Change (152 reviews)
  • Pep Boys Car Repair (73 reviews)
  • Pep Boys Rebate (58 reviews)