Mavis Discount Tire vs Pep Boys

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Mavis Discount Tire

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 320 TOTAL REVIEWS
  • $52.9K CLAIMED LOSSES
  • $653 AVERAGE LOSS
1.5
Customer service
Staff
Website
Reliability
Turnaround Time
  • Price 3
  • Convenience 3
  • Professionalism 2
  • Prompt 2
  • Usually same group of people at the sales desk 1

Customers don't like

  • Poor management9
  • Not good service8
  • Inflated and false estimate7
  • Being lied to6
  • Store manager5

Products by Mavis Discount Tire

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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1389 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Turnaround Time
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8

Products by Pep Boys

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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