PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mavis Discount Tire and Pep Boys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mavis Discount Tire
Pep Boys

Mavis Discount Tire and Pep Boys Overview

Total reviews
971
1607
Company responses
0
0
Issues resolved
0
5

Pep Boys was first mentioned on PissedConsumer on Sep 2, 2007 and since then this brand received 1607 reviews. It is 636 reviews more than Mavis Discount Tire received since Mar 5, 2010.

Mavis Discount Tire and Pep Boys Consumer Ratings

Rank
245 out of 2660 in Service Centers and Repairs category
192 out of 2660 in Service Centers and Repairs category
Customer service
213 in category
187 in category
Staff
215 in category
162 in category
Product or Service Quality
184 in category
153 in category

According to consumer ratings and reviews, Pep Boys ranks 53 points higher in the Service Centers and Repairs category than Mavis Discount Tire. People gave Mavis Discount Tire 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 402 points higher than the worst rated brand in this category. At the same time, Pep Boys was rated 1.5 stars for Customer service criterion in this category and it is 428 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Pep Boys has a higher rating than Mavis Discount Tire. Regarding Product or Service Quality criterion, consumers gave Mavis Discount Tire 1.5 stars and it is 70% greater than other in category. Pep Boys however was rated 1.6 stars and it is 75% greater than other in category.

Mavis Discount Tire and Pep Boys Rating Details

Customer service
1.4 (506 reviews)
1.5 (302 reviews)
Reviewer's quote

Stacey, Anthony, Pete and Andrew!!!! The Mavis Aramingo team is the best service team I’ve encountered in my car service experience. Absolutely amazing service at Mavis. They took the time to diagnose my problems and always had ideas on how they could resolve them...

PissedConsumer1727541

...Called their customer service number. spoke with a rep who said, sorry you need to mail everything as the digital version wont do. Thats BS!..

Stephen K
Staff
1.5 (480 reviews)
1.7 (287 reviews)
Reviewer's quote

...The mechanics and previous staff have been awesome and always treated us with respect..

Carmelita S

...He probably paid someone to take it for him!!!! The Pep Boys in Hollywood Florida on Stirling Road, stay away from! The manager was a very nice man but his staff was incompetent and deceitful. How can you recommend to a customer, to replace disc rotors, on all 4, on a vehicle that only has 18,000 miles! and never even took a micrometer to measure the...

PissedConsumer1134727
Product or Service Quality
1.5 (441 reviews)
1.6 (257 reviews)
Reviewer's quote

...This is *** POOR SERVICE by Mavis Employees!!!..

Tyvon

PEP BOYS had the best deal on a new battery, including installation better price than COSTCO. In spite of a full schedule they fit me in & performed promptly.

BG T

Mavis Discount Tire and Pep Boys Pros and Cons

Pros
  • Convenience
  • How close they are to my house
  • Some staff are great
  • Convenient location
  • Comfortable waiting room
  • Price
Cons
  • Not good service
  • Poor quality of service
  • Poor management
  • Customer service
  • Poor service provided
  • Poor service

Mavis Discount Tire and Pep Boys Most Positive Reviews

Top rated reviews
5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes.

The Asia...

5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

Mavis Discount Tire and Pep Boys Most Critical Reviews

Lowest rated reviews
1

Mavis Discount Tire is such a RIP OFF! They have this "Hook-and-bait" package for $70.00 This cover brake pad replacemen...

1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

Mavis Discount Tire and Pep Boys Latest Reviews

Recent published reviews

Hamburg New York Store, South western bvld, Hamburg, NY 12-11-2019 had reservation for 1230. arrived on time. 2:00 car...

Read all 971 reviews
1.2

Had 4 tires installed with TPMS services and went online for the $120 rebate offer. Submitted the information. Three...

Read all 1607 reviews

Mavis Discount Tire and Pep Boys Products and Services

Most reviewed product and services
  • Mavis Discount Tire Customer Care (110 reviews)
  • Mavis Discount Tire Car Repair (93 reviews)
  • Mavis Discount Tire Oil Change (63 reviews)
  • Pep Boys Oil Change (168 reviews)
  • Pep Boys Car Repair (71 reviews)
  • Pep Boys Rebate (58 reviews)