PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mavis Discount Tire and Monro Muffler Brake And Service as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mavis Discount Tire
Monro Muffler Brake And Service

Mavis Discount Tire and Monro Muffler Brake And Service Overview

Total reviews
966
95
Company responses
0
0
Issues resolved
0
0

Mavis Discount Tire was first mentioned on PissedConsumer on Mar 5, 2010 and since then this brand received 966 reviews. It is 871 reviews more than Monro Muffler Brake And Service received since Feb 21, 2008.

Mavis Discount Tire and Monro Muffler Brake And Service Consumer Ratings

Rank
246 out of 2659 in Service Centers and Repairs category
253 out of 2659 in Service Centers and Repairs category
Customer service
215 in category
155 in category
Staff
217 in category
190 in category
Product or Service Quality
184 in category
157 in category

According to consumer ratings and reviews, Mavis Discount Tire ranks 7 points higher in the Service Centers and Repairs category than Monro Muffler Brake And Service. People gave Mavis Discount Tire 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 400 points higher than the worst rated brand in this category. At the same time, Monro Muffler Brake And Service was rated 1.7 stars for Customer service criterion in this category and it is 460 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Monro Muffler Brake And Service has a higher rating than Mavis Discount Tire. Regarding Product or Service Quality criterion, consumers gave Mavis Discount Tire 1.4 stars and it is 70% greater than other in category. Monro Muffler Brake And Service however was rated 1.6 stars and it is 74% greater than other in category.

Mavis Discount Tire and Monro Muffler Brake And Service Rating Details

Customer service
1.4 (504 reviews)
1.7 (38 reviews)
Reviewer's quote

...Thanks to them for their friendly service on my rental..

Jim K

I always take my car to the Monroe on Main Street in williamsville. They always take me right away and do a great job , would highly recommend . Jim is always friendly and helpful!

PissedConsumer1625217
Staff
1.5 (478 reviews)
1.6 (40 reviews)
Reviewer's quote

...The mechanics and previous staff have been awesome and always treated us with respect..

Carmelita S

Today 2/20/19 I stopped by Monro Auto Service on Trimble Road in Mansfield, Ohio and was treated to a rarity in the consumer service world - treatment by the staff of Evan, Alyssia and third gentleman as if I was part of their family. Not only was the oil change performed flawlessly and quickly but...

Bruce N
Product or Service Quality
1.4 (438 reviews)
1.6 (34 reviews)
Reviewer's quote

I have been waiting here in Russell Street, White Plains, NY Mavis tire for nearly FIVE hours. I told them I have a slow leak in my Ford Explorer front right tire....still waiting.I think other people have gone in front of me and went home with their cars already.Can someone please call this store...

eddie a

...Definitely no concern for customer service..

Gregory D

Mavis Discount Tire and Monro Muffler Brake And Service Pros and Cons

Pros
  • Convenience
  • How close they are to my house
  • Some staff are great
  • Convenient and close to home
  • Work performed by evan alysia and a third gentleman
  • Work performed by evan
Cons
  • Not good service
  • Poor quality of service
  • Poor management
  • Poor poor customer service
  • Not honest
  • Price gouging

Mavis Discount Tire and Monro Muffler Brake And Service Most Positive Reviews

Top rated reviews
5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes.

The Asia...

5

Our hats off to Manager, Kevin Higgins and the team of mechanics who have done excellent work on our two vehicles over t...

Mavis Discount Tire and Monro Muffler Brake And Service Most Critical Reviews

Lowest rated reviews
1

Mavis Discount Tire is such a RIP OFF! They have this "Hook-and-bait" package for $70.00 This cover brake pad replacemen...

1

Monro muffler and brake dorothy lane and wilmington pike in kettering ohio are thieves and prone to sabatage. I...

Mavis Discount Tire and Monro Muffler Brake And Service Latest Reviews

Recent published reviews

Took my Jeep Wrangler in for an oil change and tire rotation on 11/20. Noticed it was leaking oil on 11/22. Took it...

Read all 966 reviews

How,sad you do not respond to a customer who has a legitimate complaint about a nasty manager in one of your stores, :

Read all 95 reviews

Mavis Discount Tire and Monro Muffler Brake And Service Products and Services

Most reviewed product and services
  • Mavis Discount Tire Customer Care (108 reviews)
  • Mavis Discount Tire Car Repair (93 reviews)
  • Mavis Discount Tire Oil Change (62 reviews)
  • Monro Muffler Brake And Service Repair (16 reviews)
  • Monro Muffler Brake And Service Oil Change (10 reviews)
  • Monro Muffler Brake And Service Customer Care (8 reviews)