PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mavis Discount Tire and Monro Muffler Brake And Service as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mavis Discount Tire
Monro Muffler Brake And Service

Mavis Discount Tire and Monro Muffler Brake And Service Overview

Total reviews 1139 95
Company responses 0 0
Issues resolved 1 0

Mavis Discount Tire and Monro Muffler Brake And Service Consumer Ratings

Rank
268 out of 1740 in Service Centers and Repairs category
242 out of 1740 in Service Centers and Repairs category
Customer service
218 in category
165 in category
Product or Service Quality
194 in category
167 in category
Value for money
177 in category
167 in category
Reliability
165 in category
138 in category

Mavis Discount Tire and Monro Muffler Brake And Service Rating Details

Customer service
1.4 (596 reviews)
1.7 (38 reviews)
Reviewer's quote

Charles really stepped up for providing us the best customer service we have ever had at the Dawsonville, GA location. We were given misinformation when we called the store from an employee that they would no longer honor warranties from Kauffman tire. we called corporate to complain...

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...Definitely no concern for customer service..

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Product or Service Quality
1.5 (522 reviews)
1.6 (34 reviews)
Reviewer's quote

I am not too happy with the service that I have received. that's one of your service centers in Shrewsbury Mass I have been back there. five six times I have talked to at least eight different people and for some reason they cannot give me a copy of my all wheel alignment status...

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...Went to another service station. Got great service..

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Value for money
1.7 (492 reviews)
1.8 (37 reviews)
Reviewer's quote

...keep your money and stay away from mavis..

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This was last Monday and she assured me that the money would be in my account by Thursday and apologized for all the issues I had. Well, on Friday I called back to corporate because the money was not in the account. I spoke to a rather rude supervisor named Mackenzie who told me while she couldn't...

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Reliability
1.4 (489 reviews)
1.6 (31 reviews)
Reviewer's quote

Went to store on 0215/20 and was charged a price which was fair went back to same locations had the same thing done today 09/11/20 and price was double .

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I always take my car to the Monroe on Main Street in williamsville. They always take me right away and do a great job , would highly recommend . Jim is always friendly and helpful!

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Mavis Discount Tire and Monro Muffler Brake And Service Pros and Cons

Pros
  • Convenience
  • Location
  • How close they are to my house
  • Convenient and close to home
  • Work performed by evan alysia and a third gentleman
  • Work performed by evan
Cons
  • Poor customer service
  • Poor management
  • Not good service
  • Poor poor customer service
  • Not honest
  • Price gouging

Mavis Discount Tire and Monro Muffler Brake And Service Most Positive Reviews

Top rated reviews
5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes.

The Asia...

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5

Our hats off to Manager, Kevin Higgins and the team of mechanics who have done excellent work on our two vehicles over t...

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5

My name is Felix Aviles. ..i worked before in mavis Westfield, nj but in march moved to PR for fix family...

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5

Tony one of the best worker/peoples person in Monro. Took care of my car & had me up and running in no time. Best monro...

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Mavis Discount Tire and Monro Muffler Brake And Service Most Critical Reviews

Lowest rated reviews
1

Mavis Discount Tire is such a RIP OFF! They have this "Hook-and-bait" package for $70.00 This cover brake pad replacemen...

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1

Monro muffler and brake dorothy lane and wilmington pike in kettering ohio are thieves and prone to sabatage. I...

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1

Purchased a set of Mavis " Special purchase tires (discount no name brand)". I drive the vehicle less than 2,000 miles p...

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1

Initial brake inspection, recommended news pads and brake shoes. Rotors was not recommended.
Upon brake service several...

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Mavis Discount Tire and Monro Muffler Brake And Service Latest Reviews

Recent published reviews
1.2

Good Evening,
A week ago I took my vehicle a Kia Optima into your location to have a Master Cylinder changed. I was infor...

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5

I had a flat and called numerous places and Monro got me right in, excellent service at the Franklin NH location, I...

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1.5

I am not too happy with the service that I have received. that's one of your service centers in Shrewsbury Mass I have b...

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No votes

How,sad you do not respond to a customer who has a legitimate complaint about a nasty manager in one of your stores, :

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Mavis Discount Tire and Monro Muffler Brake And Service Products and Services

Most reviewed product and services
  • Mavis Discount Tire Customer Care (120 reviews)
  • Mavis Discount Tire Car Repair (98 reviews)
  • Mavis Discount Tire Tire Replacement (67 reviews)
  • Monro Muffler Brake And Service Repair (19 reviews)
  • Monro Muffler Brake And Service Oil Change (11 reviews)
  • Monro Muffler Brake And Service Customer Care (8 reviews)