PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Maverik and Shell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Maverik
Shell

Maverik and Shell Overview

Total reviews 144 556
Company responses 0 0
Issues resolved 0 1

Maverik and Shell Consumer Ratings

Rank
136 out of 1741 in Service Centers and Repairs category
87 out of 783 in Utility category
Reliability
87 in category
75 in category
Product or Service Quality
101 in category
94 in category
Customer service
157 in category
93 in category
Price Affordability
130 in category
50 in category

Maverik and Shell Rating Details

Reliability
2.1 (55 reviews)
1.7 (152 reviews)
Reviewer's quote

White haired older man needs training with dealing with customers. He was rude and put me on edge when he wasnt listening to what i said. I thought because of the mask he couldnt hear so I shouted. The next employee was not any more polite. Yes there is a recording. Please by all means review it....

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Stopped to get fuel tried using 2 different pumps card readers were not working so I went into the store and told the attendant she got rude with me and tried to tell me I could only use cash which was very odd. She keep on being rude to me and I told her I was calling her Corporate office she...

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Product or Service Quality
2.2 (56 reviews)
1.7 (181 reviews)
Reviewer's quote

...The service is poor..

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Self Service car was has flooding issues and lack of maintenance on a regular basis. This Shell gas station has two car washes. An automatic one that you drive into with rotating brushes and a self service one with a hand sprayer/brush combo...

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Customer service
1.7 (54 reviews)
1.4 (214 reviews)
Reviewer's quote

...I just got off the phone with Maverik customer service and she said it is standard to hold until the charge has gone through the bank. I asked how long would it take to go through and she said 2-4 days. I will not be not be using or recommending Maverik to anyone!!..

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...alcohol drink I think thats backwards and violates training protocol I will report her to the authorities for not carding I will not be going back there the customer service is horrible and...

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Price Affordability
2.6 (50 reviews)
2.3 (165 reviews)
Reviewer's quote

I was in the Maverik store at 295 Main Street Price Utah. And the gal came out of the back preparing food and ripped off her plastic gloves and says it smells like somebody threw up on a wet dog and put it in the case. You may want to think about what you say before you come out in front of...

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...When I arrived there the price was still $2. 29/g. I asked someone coming out if a big heavy man was at the counter or someone else...

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Maverik and Shell Pros and Cons

Pros
  • Convenient location
  • Convince
  • Clean rest room
  • Very disgusted
  • Quality of fuel
  • Gas the convience of location
Cons
  • Customer service was rediculous
  • Complete lack of concern from management and corporate
  • Customer services
  • Horrible customer service
  • Employees dis respectful
  • Not well educated or training employee

Maverik and Shell Most Positive Reviews

Top rated reviews
5

I was checking out your hot ready foods, when I noticed there was something I wanted but wasn’t there, I don’t remember...

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5

This afternoon l when to gas on my car at shell gas station on hidden valley/ norco.when l pay to the men in the...

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4.9

I stop in at 5a.m. missy days to get coffee, and airways buy my gas there. Staff is always polite and professional. I...

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5

I go to the Scott st shell in Fond Du lac Wi always with the slow rise in fuel every discount I can get keeps me coming...

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Maverik and Shell Most Critical Reviews

Lowest rated reviews
1

Me and my brother went to the maverick in Mt Pleasant Ut, the maverick rewards said we had a free drink after the...

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1

I always get shell gas, till now! I went to pay a the pump but the pumps were so old you could not see what the card...

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1

I have been to the mavirck on 44th st spokane wa several times and the guys in therr are in horrible mode and wont make...

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1


I stopped and got $20.00 of gas last week. Later when checking my bank statement, I found a $90.00 charge from this sta...

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Maverik and Shell Latest Reviews

Recent published reviews
2.8

White haired older man needs training with dealing with customers. He was rude and put me on edge when he wasnt...

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No votes

Fuel problem is India gujarat bharuch near nabipur fuel pump

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3.7

Told me to call my bank

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1

Stopped to get fuel tried using 2 different pumps card readers were not working so I went into the store and told the...

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Maverik and Shell Products and Services

Most reviewed product and services
  • Maverik Customer Care (20 reviews)
  • Maverik Cashier (14 reviews)
  • Maverik Manager (9 reviews)
  • Shell Customer Care (106 reviews)
  • Shell Manager (42 reviews)
  • Shell Gasoline Tank Refill (35 reviews)