PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Maverik and Shell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Maverik
Shell

Maverik and Shell Overview

Total reviews
111
524
Company responses
0
0
Issues resolved
0
1

Shell was first mentioned on PissedConsumer on Jun 14, 2008 and since then this brand received 524 reviews. It is 413 reviews more than Maverik received since May 12, 2011.

Maverik and Shell Consumer Ratings

Rank
124 out of 2660 in Service Centers and Repairs category
85 out of 1058 in Utility category
Product or Service Quality
91 in category
80 in category
Customer service
151 in category
86 in category
Staff
146 in category
87 in category

Maverik and Shell Rating Details

Product or Service Quality
2.3 (44 reviews)
1.7 (170 reviews)
Reviewer's quote

The Maverick on 11795 Veterans PkwyReno, NV 89521 United States is the worst Maverick in town. The managers are rude and never do anything. I’m there almost every morning to get my coffee and breakfast. There are four registers available At this location and I’ve never seen people working on all...

Miles m

I use over $3000.00 a month in shell fuel thru Wex. I paid one month 10 days in advance and they claimed they got it late and require it to be mailed 10 working days in advance or they can not do anything about it. The next month I paid it by phone or possibly on line, but either way they got it 10...

Tims s
Customer service
1.7 (43 reviews)
1.4 (204 reviews)
Reviewer's quote

from the mavrick store in afton Wyoming i was distracted by another customer pumping gas next to me and forgot to pump my gas when i realize my error i returned to the store and talked to the clerk then your manager Patty Clark came out laughing and said it wasnt her problem i just got screwed out...

Amiee

...I think that good customer service and ethical business practices go a lot further than a few cents. Word of mouth spreads quickly and no one wants to be made to feel that way. I was insulted the first day by that man, but the second day, she added injury to that insult by robbing me of my discount..

Denyse P
Staff
1.9 (42 reviews)
1.5 (188 reviews)
Reviewer's quote

So this is the kind of customer service your company is offering rude statement's and a staff willing to lie to keep one another out of trouble I'd say it won't be long before someone says something that results in a lawsuit. By the way this happened on a Sunday afternoon 3:00 pm at the 414 W 500...

Madison L

...This was my first visit to this shell gastion & What an awful experience & bad representation of staff and upper manager. Ii Was charged more then I should have been on 10/05/18 at 22:23:18 tranaction #1016691 & #9036521 would like the 40$ reversed and put back in my bank account A. S...

Brant

Maverik and Shell Pros and Cons

Pros
  • Convenient location
  • Clean rest room
  • Gas affordability with the nitro black card
  • Quality of fuel
  • Very disgusted
  • Good gas
Cons
  • Customer service was rediculous
  • Customer services
  • Complete lack of concern from management and corporate
  • Horrible customer service
  • Customer service
  • Not well educated or training employee

Maverik and Shell Most Positive Reviews

Top rated reviews
5

I was checking out your hot ready foods, when I noticed there was something I wanted but wasn’t there, I don’t remember...

5

This afternoon l when to gas on my car at shell gas station on hidden valley/ norco.when l pay to the men in the...

Maverik and Shell Most Critical Reviews

Lowest rated reviews
1

Me and my brother went to the maverick in Mt Pleasant Ut, the maverick rewards said we had a free drink after the...

1

I always get shell gas, till now! I went to pay a the pump but the pumps were so old you could not see what the card...

Maverik and Shell Latest Reviews

Recent published reviews
1

Ive had a problem with the local Maverik store for six months. Ive gone into the store and ask for the manager...

Read all 111 reviews
1

I stopped buy these. I get these for my teenagers so they use it for gas. I started to realize that 1 in 5 never works....

Read all 524 reviews

Maverik and Shell Products and Services

Most reviewed product and services
  • Maverik Customer Care (16 reviews)
  • Maverik Cashier (13 reviews)
  • Maverik Manager (7 reviews)
  • Shell Customer Care (103 reviews)
  • Shell Manager (42 reviews)
  • Shell Gasoline Tank Refill (35 reviews)