Mattress One vs Sleepys

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Mattress One

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 144 TOTAL REVIEWS
  • $50.8K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Store location 2
  • Competive prices 1
  • Mattress one 1
  • Nothing 1
  • Price of producted until learned of the deception 1

Customers don't like

  • Customer service6
  • Being lied to6
  • Service from sales satff4
  • When wii i get what i paid for4
  • There refusal to honor their exchange commitment3

Products by Mattress One

No items

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Sleepys

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 159 COMPANY RESPONSES
  • 410 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 4
  • Showroom possibilities 3
  • Corporate customer service 2
  • Warranty service 2
  • Sales people i worked with - they were true advocates 1

Customers don't like

  • Terrible customer service20
  • Misinformed us15
  • Misinformation13
  • Salesman lied to us11
  • Extra cost for exchange7

Products by Sleepys

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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