Mattress One vs Sears Home Services

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Mattress One

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $50.8K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Store location 2
  • Competive prices 1
  • Mattress one 1
  • Nothing 1
  • Price of producted until learned of the deception 1

Customers don't like

  • Customer service6
  • Being lied to6
  • Service from sales satff4
  • When wii i get what i paid for4
  • There refusal to honor their exchange commitment3

Products by Mattress One

No items

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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1019 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer escalation department12
  • Customer service11
  • No one with athority11

Products by Sears Home Services

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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