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Mattress One

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $53.5K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Store location 2
  • Initial sale and price 2
  • Nothing 1
  • Staff at the store 1
  • Price of producted until learned of the deception 1

Customers don't like

  • Customer service6
  • Being lied to6
  • Service from sales satff4
  • When wii i get what i paid for4
  • There refusal to honor their exchange commitment3
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1036 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service14
  • Customer escalation department12
  • No one with athority11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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