Start a new comparison
Delete

Mattress Firm

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 640 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service12
  • Refund policy5
  • Poor communication and delivery4
  • Communication3
  • Being sold defective product3
Delete

Southern Motion Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • I have only delt with the store i purchased from 9
  • Look of the sofa 8
  • Comfort 8
  • Color 8
  • Comfort quality 7

Customers don't like

  • Quality7
  • Inferior quality for the price7
  • Quality and wearability6
  • Cannot find any phone number to contact them5
  • Really bad quality4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel