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Sleepys

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 161 COMPANY RESPONSES
  • 433 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Selection 4
  • Showroom possibilities 3
  • Warranty service 2
  • People there were nice 2
  • Corporate customer service 2

Customers don't like

  • Terrible customer service27
  • Misinformation7
  • Misinformed us6
  • Run-a-round4
  • Extra cost for exchange4
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Mattress Firm

Furniture and Decor
  • 11 ISSUES RESOLVED
  • 781 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service28
  • Refund policy6
  • Poor communication and delivery4
  • No help or response from company4
  • Ripping me off3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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