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Mattress Firm

1.9
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 881 TOTAL REVIEWS
Rank
37 out of 268
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    164
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    1%
Top Products and Services
2.5
90 reviews
2.3
68 reviews
1.5
54 reviews

Sears

1.9
?

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  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5676 TOTAL REVIEWS
Rank
60 out of 520
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    221
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    04:34
  • ISSUES RESOLVED
    10%
Top Products and Services
2.2
483 reviews
2.2
458 reviews
2
402 reviews

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