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Mattress Firm

1.9
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 857 TOTAL REVIEWS
Rank
35 out of 239
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    152
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    02:36
  • ISSUES RESOLVED
    2%
Top Products and Services
2.3
73 reviews
2.2
50 reviews
1.7
44 reviews

Sears

1.9
?

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  • 32 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5512 TOTAL REVIEWS
Rank
59 out of 451
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    141
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    05:54
  • ISSUES RESOLVED
    15%
Top Products and Services
2.2
478 reviews
2.2
448 reviews
2
384 reviews

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