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Mattress Firm

1.9
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 902 TOTAL REVIEWS
Rank
37 out of 285
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    182
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    1%
Top Products and Services
2.5
90 reviews
2.3
71 reviews
1.5
55 reviews

Sears

1.9
?

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  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5716 TOTAL REVIEWS
Rank
61 out of 573
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    227
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    10%
Top Products and Services
2.1
487 reviews
2.2
461 reviews
2
411 reviews

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