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Mattress Firm

1.9
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 912 TOTAL REVIEWS
Rank
38 out of 286
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    204
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    1%
Top Products and Services
2.5
92 reviews
2.3
76 reviews
1.6
56 reviews

Sears

1.9
?

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  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5745 TOTAL REVIEWS
Rank
63 out of 604
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    236
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    9%
Top Products and Services
2.1
488 reviews
2.2
466 reviews
2
416 reviews

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