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Mattress Firm

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 543 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Person who sold me the bed 6
  • Great attitude during the purchase 4
  • Delivery 3
  • Well mannered employees 3
  • Store 2

Customers don't like

  • Customer service23
  • Refund policy10
  • Being ripped off9
  • Communication7
  • Mattress7
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Rent A Center

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 1428 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • How mice they were the first day 3
  • Very bad 3
  • Not so pleasant anymore 3
  • Quality of items 3
  • Your present staff crooks 2

Customers don't like

  • Service9
  • Bad service8
  • Bad customer service5
  • Furniture damaged4
  • Horrible customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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