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Mattress Firm

Furniture and Decor
  • 7 ISSUES RESOLVED
  • 579 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Courtesy and friendliness of salesman 3
  • Well mannered employees 3
  • Delivery 3

Customers don't like

  • Customer service11
  • Refund policy5
  • Poor communication and delivery4
  • Being sold defective product3
  • Communication3
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Rent A Center

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 1451 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Quality of items 3
  • How mice they were the first day 3
  • Not so pleasant anymore 3
  • Tv 2
  • Your present staff crooks 2

Customers don't like

  • Bad service4
  • Bad customer service4
  • No one on same page2
  • Worst of worsts2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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