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Original Mattress Factory
Mattress Firm

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Original Mattress Factory

Original Mattress Factory

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 204 TOTAL REVIEWS
Rank
30 out of 308
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.2
160 reviews
2.5
6 reviews
3.5
5 reviews
Mattress Firm

Mattress Firm

1.9
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 973 TOTAL REVIEWS
Rank
41 out of 308
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    269
  • SUCCESSFUL
    55%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    4%
Top Products and Services
2.5
93 reviews
2.3
80 reviews
1.5
58 reviews

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