Start a new comparison
Delete

Mattress Firm

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 662 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service14
  • Refund policy5
  • Poor communication and delivery4
  • Constant lies3
  • Communication3
Delete

Original Mattress Factory

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 182 TOTAL REVIEWS
  • $93.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Sales environment and twosided mattress 5
  • Queen size bed 3
  • Prices 3
  • Low pressure sales environment 2
  • Service and product 1

Customers don't like

  • Mattress quality6
  • Customer service5
  • Mattress quality and fit4
  • Mattress quality and size2
  • Warranty1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel