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Mattress Firm

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 697 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service28
  • Refund policy5
  • Poor communication and delivery4
  • No help or response from company4
  • Ripping me off3
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Murphy Beds Direct

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $20.8K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website

No items

Customers don't like

  • Customer service4
  • Warranty resolution2
  • Took my money and they are gone1
  • Highly unreliable1

Products by Murphy Beds Direct

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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