Start a new comparison
Mattress One
Mattress Firm

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Mattress One

Mattress One

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 329 TOTAL REVIEWS
Rank
49 out of 309
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    134
  • SUCCESSFUL
    65%
  • AVG CALL DURATION
    03:07
  • ISSUES RESOLVED
    4%
Top Products and Services
1.8
63 reviews
1.8
46 reviews
2
26 reviews
Mattress Firm

Mattress Firm

1.9
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 974 TOTAL REVIEWS
Rank
41 out of 309
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    271
  • SUCCESSFUL
    54%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    4%
Top Products and Services
2.5
93 reviews
2.3
80 reviews
1.5
58 reviews

How would you compare Mattress One vs Mattress Firm?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1756302
Customer service
I never shopped there, Mattress Firm needs to close the doors. I replaced a 10 year old mattress and it was in better shape than my 7 month old mattress from Mattress Firm.

I now have to buy a mattress I can sleep on without being in a sink hole.

Trebble mattress, worst we ever had. MONEY WASTED.
PowerfulDiscus
#1529303

I've never shopped at Mattress One, however what I do know for sure is that Mattress Firm will make you jump thru hoops only to deny your claim and not honor their warranty. I am a totally unsatisfied customer.

Anonymous
#1335377

Unfortunately, I didn't go to Mattress Firm which was a very big mistake on my part because Mattress 1 was horrible.

Top Rated Mattress One Reviews

Show more

Top Rated Mattress Firm Reviews

Show more