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Mattress Firm

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 674 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service29
  • Refund policy5
  • Poor communication and delivery4
  • Ripping me off3
  • No help or response from company3
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Mattress One

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 221 TOTAL REVIEWS
  • $88.1K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Store location 3
  • Price of producted until learned of the deception 2
  • Initial sale and price 2
  • Unhappy 1
  • Staff at the store 1

Customers don't like

  • Customer service9
  • Worst salesman ever3
  • Want a refund3
  • Read my review3
  • Customer service response3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Pompano Beach, Florida, United States #1335377

Unfortunately, I didn't go to Mattress Firm which was a very big mistake on my part because Mattress 1 was horrible.