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Mattress Firm

1.9
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 881 TOTAL REVIEWS
Rank
37 out of 268
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    164
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    1%
Top Products and Services
2.5
90 reviews
2.3
68 reviews
1.5
54 reviews

Mattress One

1.8
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 301 TOTAL REVIEWS
Rank
45 out of 268
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    93
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    03:09
  • ISSUES RESOLVED
    3%
Top Products and Services
1.8
55 reviews
1.8
42 reviews
2.3
16 reviews

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PowerfulDiscus
#1529303

I've never shopped at Mattress One, however what I do know for sure is that Mattress Firm will make you jump thru hoops only to deny your claim and not honor their warranty. I am a totally unsatisfied customer.

Anonymous
Pompano Beach, Florida, United States #1335377

Unfortunately, I didn't go to Mattress Firm which was a very big mistake on my part because Mattress 1 was horrible.

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