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Mattress Firm

1.9
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 924 TOTAL REVIEWS
Rank
37 out of 290
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    217
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    02:31
  • ISSUES RESOLVED
    3%
Top Products and Services
2.5
92 reviews
2.3
76 reviews
1.6
56 reviews

Mattress One

1.8
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 321 TOTAL REVIEWS
Rank
45 out of 290
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    114
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    03:07
  • ISSUES RESOLVED
    2%
Top Products and Services
1.8
63 reviews
1.8
45 reviews
2.1
22 reviews

How would you compare Mattress Firm vs Mattress One?

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PowerfulDiscus
#1529303

I've never shopped at Mattress One, however what I do know for sure is that Mattress Firm will make you jump thru hoops only to deny your claim and not honor their warranty. I am a totally unsatisfied customer.

Anonymous
Pompano Beach, Florida, United States #1335377

Unfortunately, I didn't go to Mattress Firm which was a very big mistake on my part because Mattress 1 was horrible.

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