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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 821 TOTAL REVIEWS
Rank
36 out of 224
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    133
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    02:47
  • ISSUES RESOLVED
    1%
Top Products and Services
2.3
71 reviews
2.2
47 reviews
1.7
44 reviews
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 258 TOTAL REVIEWS
Rank
46 out of 224
in Bed and Bath category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    48
  • SUCCESSFUL
    98%
  • AVG CALL DURATION
    02:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
44 reviews
2.3
24 reviews
1.8
13 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Mattress Firm vs Mattress One?

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PowerfulDiscus
#1529303

I've never shopped at Mattress One, however what I do know for sure is that Mattress Firm will make you jump thru hoops only to deny your claim and not honor their warranty. I am a totally unsatisfied customer.

Anonymous
Pompano Beach, Florida, United States #1335377

Unfortunately, I didn't go to Mattress Firm which was a very big mistake on my part because Mattress 1 was horrible.

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