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Mathis Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
  • Delivery crew 2
  • Couch 2
  • Salesperson 1
  • Style and so called service 1
  • Selection and prices 1

Customers don't like

  • Predatory sales practices3
  • Bad customer service2
  • Sad at the decision process- very greedy1
  • Will not allow you to return defective merchandise1
  • Store manager shifting problem to customer1
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1803 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product14
  • Unprofessional customer service12
  • Defective product10
  • Misrepresentaion8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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