PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zoosk and Match as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zoosk
Match

Zoosk and Match Overview

Total reviews
2584
400
Company responses
0
0
Issues resolved
0
0

Zoosk and Match Consumer Ratings

Rank
33 out of 242 in Dating and Social Networking category
60 out of 242 in Dating and Social Networking category
Customer service
30 in category
34 in category
Website
32 in category
47 in category
Product or Service Quality
30 in category
47 in category
Value for money
30 in category
48 in category

Zoosk and Match Rating Details

Customer service
1.6 (745 reviews)
1.5 (148 reviews)
Reviewer's quote

...Terrible customer service !!..

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...94 even though I NEVER authorized this!! I have emailed them a 3rd time because I CANT GET THROUGH TO CUSTOMER SERVICE!! Very disgusted with this site especially because they make it next to impossible to cancel!! DO NOT USE MATCH..

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Website
2 (703 reviews)
1.7 (129 reviews)
Reviewer's quote

I paid for this website and cant login. I called their customer service and got a message about covid..

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Cancelled a one year membership within hours on website. I HAD BUYERS REGRETDUE TOO COST Got a text FROM MATCH about 5days or more stating I get no refund due to past the cancellation period. I CX BEFORE THEV5 DAYS If they would check there email I asked to cx immediate...

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Product or Service Quality
1.8 (703 reviews)
1.5 (126 reviews)
Reviewer's quote

Yes i cancelled my service within your 3 day timeframe actually within i believe 24 hr period and your contract allows for reimbursement. Was wondering when that was going to happen. Bruno Holte..

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...They know that you will be disappointed and will try to cancel, because their service is fraudulent ( everything is run by bots), so they go to great lengths to take your money at the very beginning before you realize how it works..

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Value for money
1.7 (688 reviews)
1.4 (109 reviews)
Reviewer's quote

I paid for 6 months of service 3 months ago I never used your service I tried to use this account few days ago I was unable to log in this is the 2nd time u take my money and u blocked me from using your service I unhappy and I want my 6 months service or a full refund..

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...But I want my money back..

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Zoosk and Match Pros and Cons

Pros
  • Very little
  • Just want my money back
  • Frustrated
  • Horrendous
  • Dating
  • What was promised
Cons
  • Billing policy and difficulty in reaching them
  • Useless services
  • Total joke
  • Customer service
  • Being charged without permission
  • Unclear policy

Zoosk and Match Most Positive Reviews

Top rated reviews
5

My account has been blocked

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5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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Zoosk and Match Most Critical Reviews

Lowest rated reviews
1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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Zoosk and Match Latest Reviews

Recent published reviews
No votes

Not satisfied with your services. Would like a full refund immediately. This is a scam onto patrons who believe this...

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4

He explain what each dot and donuts were by the profile

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No votes

Never had an issue now I cant get in - stating incorrect password. I received a scam online message from someone and it...

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2

No way to resolve except call apple. Dont have any way to do this

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Zoosk and Match Products and Services

Most reviewed product and services
  • Zoosk Subscription (556 reviews)
  • Zoosk Account (412 reviews)
  • Zoosk Online Dating (182 reviews)
  • Match Membership (85 reviews)
  • Match Account (56 reviews)
  • Match Subscription (50 reviews)