PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zoosk and Match as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zoosk
Match

Zoosk and Match Overview

Total reviews 2877 497
Company responses 0 0
Issues resolved 0 0

Zoosk and Match Consumer Ratings

Rank
37 out of 258 in Dating and Social Networking category
53 out of 258 in Dating and Social Networking category
Customer service
36 in category
No votes
Product or Service Quality
35 in category
No votes
Website
36 in category
No votes
Value for money
33 in category
No votes

Zoosk and Match Rating Details

Customer service
1.6 (832 reviews)
No votes
Reviewer's quote

To cancel your subscription and/or upgrade(s), mail or deliver a signed and dated notice to Zoosk Customer Care Spark Networks Services, Attn: Customer Service 3300, N. Ashton Blvd, Suite 240, Lehi, UT 84043, send an email to support@zoosk. com or send a telegram which states that you are...

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This is very poor customer service. I am unable to sign into my account and there is no one to help me. I want to cancel my account..

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Product or Service Quality
1.7 (796 reviews)
No votes
Reviewer's quote

...Your customer service number is down so I cannot talk to anybody. I'm not very happy..

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...I paid already via the phone (Match customer service)..

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Website
2 (791 reviews)
No votes
Reviewer's quote

Website stinksTheyre asking me to subscribe I already am a subscriber Im not Im done with this *** this is the worst site Ive ever dealt with..

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Cancelled a one year membership within hours on website. I HAD BUYERS REGRETDUE TOO COST Got a text FROM MATCH about 5days or more stating I get no refund due to past the cancellation period. I CX BEFORE THEV5 DAYS If they would check there email I asked to cx immediate...

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Value for money
1.7 (770 reviews)
No votes
Reviewer's quote

I want my money back asap. Don't want anymore money takes out of my account..

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...again show up, and then your site wants to charge for "boost" your profile ?? Why?? We pay to put a public profile, not to bust it out in the site for more money and so in all services that your company y invented to charge more ....

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Zoosk and Match Pros and Cons

Pros
  • Very little
  • Frustrated
  • Just want my money back
  • Horrendous
  • Fake profiles
  • What was promised
Cons
  • Fake profiles
  • Too many scam profiles
  • Customer service
  • Customer service
  • Being charged without permission
  • Unethical billing practices

Zoosk and Match Most Positive Reviews

Top rated reviews
5

My account has been blocked

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5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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Zoosk and Match Most Critical Reviews

Lowest rated reviews
1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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Zoosk and Match Latest Reviews

Recent published reviews
No votes

I was charged for a membership through PayPal since feb 2020 that I did not subscribe too ...its currently be disputed...

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No votes

Never spoke with customer service

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No votes

I just joined for three (3) months and I had a 25% promo code I so needed to use. I didnt see a spot to enter the promo...

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1

Disappointing women contacting me Elderly

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Zoosk and Match Products and Services

Most reviewed product and services
  • Zoosk Subscription (584 reviews)
  • Zoosk Account (429 reviews)
  • Zoosk Online Dating (207 reviews)
  • Match Membership (91 reviews)
  • Match Account (55 reviews)
  • Match Subscription (53 reviews)