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Media
  • 0 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.3
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Staff
  • Horrendous 5
  • What was promised 1
  • Simplicity of website 1

Customers don't like

  • Being charged without permission6
  • Especially no refund5
  • Unclear policy4
  • Fake profile winks and likes3
  • Customer service3
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Zoosk

Media
  • 0 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $243 AVERAGE LOSS
1.5
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Staff
  • Site itself was ok 3
  • Your site is 2
  • Very little 2
  • Worthless search settings 1
  • That chat worked on occasion 1

Customers don't like

  • Fake profiles3
  • Lack of response to complaints2
  • Fake views2
  • Carousel game2
  • Business practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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