PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Match and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Match
1.7
Zoosk
1.8
Match
Zoosk

Match and Zoosk Overview

Total reviews 874 3495
Company responses 0 0
Issues resolved 2 4

Match and Zoosk Consumer Ratings

Rank
60 out of 358 in Dating and Social Networking category
52 out of 358 in Dating and Social Networking category
Customer service
39 in category
44 in category
Website
57 in category
48 in category
Diversity of Products or Services
63 in category
51 in category
Product or Service Quality
50 in category
45 in category

Match and Zoosk Rating Details

Customer service
1.7 (297 reviews)
1.6 (1014 reviews)
Reviewer's quote

...If you call customer service, you get the run around. I asked to speak to a supervisor, I was on hold for 48 minutes! Skip this site!!!!..

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Zoosk customer service has been wholly useless. I've had no responses. My account is deactivated yet they still charged me and continue sending notifications..

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Website
1.8 (268 reviews)
1.9 (960 reviews)
Reviewer's quote

I said I was calling from your website and they processed the cancellation immediately. I asked for something in writing about it and they said theyll be sending me a confirmation email..

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This website never worked my name is Sandra Walker 561-209-**** email Sandra Walker 2701@***. com when you have a chance I need to look at this website and please fix it and give me a call..

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Diversity of Products or Services
1.6 (258 reviews)
1.8 (914 reviews)
Reviewer's quote

...99 I dont know who you are ? And never used your services You need to credit my account of that amount ASAP before I file a claim thru the consumer state bureau about your fraudulent charge..

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You charged my card for your app services and i cancelled my subscription! I haven't used your app for like a month. You need to refund my card. My number is 863308**** if someone needs to contact me...

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Product or Service Quality
1.6 (254 reviews)
1.7 (981 reviews)
Reviewer's quote

I called customer service and they said because I had sent a message to a member they couldn't refund the full fee , even though it was within a few hours of signing the contract. I believe this is illegal since the USA allows 3 days to change your mind about any contract. But I was unable to argue...

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Taking money without giving a service theft from bank account . Blocked me for no reason . Just there to rip off men...

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Match and Zoosk Pros and Cons

Pros
  • Horrendous
  • Fake profiles
  • Dating
  • Frustrated
  • Very little
  • Just want my money back
Cons
  • Customer service
  • Being charged without permission
  • All the fake accounts and spam
  • Fake profiles
  • Customer service by phone is not available - no help
  • Too many scam profiles

Match and Zoosk Most Positive Reviews

Top rated reviews
5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

My account has been blocked

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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Match and Zoosk Most Critical Reviews

Lowest rated reviews
1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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Match and Zoosk Latest Reviews

Recent published reviews
No votes

I have been wanting to go on the site but not getting good offered promotions. You even raised it. I want a good deal fo...

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1.1

The only time I can get in my zoosk is through login key in my email. Ive tried and changed my password so many times I...

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1.2

I want to cancel my membership and I I am not able to do so within the app.
This is very frustrating.

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No votes

I cancelled my subscription when i initially subscribed. I find now that £25.00 has come out of my account without my...

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