PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Match and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Match and Zoosk Overview

Total reviews
Company responses
Issues resolved

Zoosk was first mentioned on PissedConsumer on Dec 1, 2010 and since then this brand received 1988 reviews. It is 1767 reviews more than Match received since Oct 28, 2007.

Match and Zoosk Consumer Ratings

59 out of 232 in Dating and Social Networking category
29 out of 232 in Dating and Social Networking category
Customer service
45 in category
26 in category
45 in category
29 in category
Privacy and Data Security
44 in category
21 in category

According to consumer ratings and reviews, Zoosk ranks 30 points higher in the Dating and Social Networking category than Match. People gave Match 1.2 stars for Customer service criterion in Dating and Social Networking category and it is 54 points higher than the worst rated brand in this category. At the same time, Zoosk was rated 1.6 stars for Customer service criterion in this category and it is 73 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Zoosk has a higher rating than Match. Regarding Privacy and Data Security criterion, consumers gave Match 1.5 stars and it is 56% greater than other in category. Zoosk however was rated 2.1 stars and it is 79% greater than other in category.

Match and Zoosk Rating Details

Customer service
1.2 (86 reviews)
1.6 (583 reviews)
Reviewer's quote

...It has no real customer service--good luck finding a phone number. They store your credit card information without giving you a chance to delete it..


...Even customer service wont help!!!..

1.7 (78 reviews)
2 (564 reviews)
Reviewer's quote

...I'm sure it is useful as a hub to meet new people, but for that, one might as well go on any other website to meet new groups of people. Match. com seems to feed on fraudulent credit card charges and no accountability...


...Surfing their website is difficult and cumbersome at best. Dont waste your time or money on this or any other dating website. It's all a scam, taking advantage of folks hoping for love..

Allan M
Privacy and Data Security
1.5 (74 reviews)
2.1 (530 reviews)
Reviewer's quote

...com does not have 2 step authentication for their data in the grossest possible way. I have NEVER had a match. com account...


They did nothing they said for some reason security issues so to protect the customer they blocked my account so I cant get back in it and they wont refund my money they want me to create a whole new profile with a whole new email everything so Ive refused..


Match and Zoosk Pros and Cons

  • Horrendous
  • Simplicity of website
  • What was promised
  • Worthless search settings
  • Very little
  • Site itself was ok
  • Customer service
  • Being charged without permission
  • Especially no refund
  • Total joke
  • No refund policy even for unauthorized charges
  • Lack of response to complaints

Match and Zoosk Most Positive Reviews

Top rated reviews

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...


My account has been blocked

Match and Zoosk Most Critical Reviews

Lowest rated reviews

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...


I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

Match and Zoosk Latest Reviews

Recent published reviews

Help me reset my password and reopen my account

Read all 221 reviews

Can’t access my zoosk account because email verification mis spelled the end of email and can’t log in with Facebook...

Read all 1988 reviews

Match and Zoosk Products and Services

Most reviewed product and services
  • Match Membership (49 reviews)
  • Match Subscription (41 reviews)
  • Match Account (35 reviews)
  • Zoosk Subscription (455 reviews)
  • Zoosk Account (344 reviews)
  • Zoosk Online Dating (139 reviews)