PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Match and Tinder as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Match
Tinder

Match and Tinder Overview

Total reviews 540 1378
Company responses 0 0
Issues resolved 0 4

Match and Tinder Consumer Ratings

Rank
53 out of 262 in Dating and Social Networking category
42 out of 262 in Dating and Social Networking category
Customer service
32 in category
37 in category
Website
43 in category
35 in category
Privacy and Data Security
39 in category
24 in category
Diversity of Products or Services
46 in category
28 in category

Match and Tinder Rating Details

Customer service
1.6 (185 reviews)
1.5 (351 reviews)
Reviewer's quote

This is very poor customer service. I am unable to sign into my account and there is no one to help me. I want to cancel my account..

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No answer from customer service number or email..

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Website
1.8 (168 reviews)
1.9 (322 reviews)
Reviewer's quote

Cancelled a one year membership within hours on website. I HAD BUYERS REGRETDUE TOO COST Got a text FROM MATCH about 5days or more stating I get no refund due to past the cancellation period. I CX BEFORE THEV5 DAYS If they would check there email I asked to cx immediate...

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I've gone to the website and there is "NO PLACE" to cancel. I found a phone number to call, but its a Match Customer service number. They cannot support anything to do with TINDER??????? If I am not contacted by someone from Tinder to address this, I intend to contact the Better Business Bureau to...

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Privacy and Data Security
1.8 (159 reviews)
2 (314 reviews)
Reviewer's quote

...com does not have 2 step authentication for their data in the grossest possible way. I have NEVER had a match. com account...

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I gave up my fingerprints for national security with the Navy with a security clearance at one time when I was under contract. I guess I should be more proactive & flag every woman when they want to be totally defensive and assume I am from overseas. I have been a member for many years and...

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Diversity of Products or Services
1.5 (159 reviews)
1.9 (317 reviews)
Reviewer's quote

...then your site wants to charge for "boost" your profile ?? Why?? We pay to put a public profile, not to bust it out in the site for more money and so in all services that your company y invented to charge more ....

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I paid for an up charge Tinder account and it will not give me the services that I paid for..

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Match and Tinder Pros and Cons

Pros
  • Horrendous
  • Fake profiles
  • What was promised
  • Meeting new people
  • No idea
  • Finding love
Cons
  • Customer service
  • Being charged without permission
  • Unethical billing practices
  • Customer service
  • No answer for customer service
  • Unable to reach representatives to speak about issue

Match and Tinder Most Positive Reviews

Top rated reviews
5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

Hello! First off I want to apologize for an innapropriate photo tgat was uploaded. It was an accident as I uploaded...

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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5

Hi my name is Laura, 64 and I accidentally deleted a match by the name of Max, 70 years old. Is there someway that you...

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Match and Tinder Most Critical Reviews

Lowest rated reviews
1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

Nothing! Absolutely nothing, they didn't answer the call, and I don't see why I've been removed

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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1

I keep getting charged on an account I no longer have. This has been going on for 6 months. I removed the subscription...

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Match and Tinder Latest Reviews

Recent published reviews
No votes

I made an error when I enter the data information on my age and it is created a problem for me. So I need to straighten...

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1

Even though I hardly use the tinder account but I do at times maintaining absolute permissible terms and conditions on m...

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1

I have been contacted by men that only wanted sex several times and another man that intended to steal from me until I...

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No votes

Was banned from tinder and their best response is that they dont dedicate their full attention to banned account cases

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Match and Tinder Products and Services

Most reviewed product and services
  • Match Membership (93 reviews)
  • Match Subscription (55 reviews)
  • Match Online Dating (40 reviews)
  • Tinder Subscription (117 reviews)
  • Tinder Gold Subscription (69 reviews)
  • Tinder Online Dating (64 reviews)