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Media
  • 0 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $48.5K CLAIMED LOSSES
  • $782 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Horrendous 5
  • I like the site until i got scammed again 2
  • Nothing at all 1
  • What was promised 1
  • Simplicity of website 1

Customers don't like

  • Was catfished and no refund or caring by rep9
  • Being charged without permission7
  • Especially no refund6
  • Refusal to refund money when never intended to subscribe4
  • Unclear policy4
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1455 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 5
  • Variety of channels 5
  • Techs who came to my home 3

Customers don't like

  • Lack of problem solving28
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Slow internet12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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