Match vs Time Warner Cable

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Match

Media
  • 0 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $27.4K CLAIMED LOSSES
  • $464 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Horrendous 5
  • Nothing at all 2
  • Simplicity of website 1
  • What was promised 1

Customers don't like

  • Was catfished and no refund or caring by rep9
  • Being charged without permission7
  • Especially no refund7
  • Customer service5
  • Unclear policy5

Products by Match

No items

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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1434 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Customer service13

Products by Time Warner Cable

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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