PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Match as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
POF
1.8
Match
1.6
POF
Match

POF and Match Overview

Total reviews 3195 686
Company responses 0 0
Issues resolved 12 1

POF and Match Consumer Ratings

Rank
52 out of 266 in Dating and Social Networking category
66 out of 266 in Dating and Social Networking category
Customer service
51 in category
38 in category
Website
32 in category
55 in category
Product or Service Quality
38 in category
52 in category
Privacy and Data Security
43 in category
48 in category

POF and Match Rating Details

Customer service
1.4 (1053 reviews)
1.6 (228 reviews)
Reviewer's quote

...There is no # for customer service or any way to contact the company to resolve this issue..

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Match customer service refunded the charges without any problem. Monitor your credit card payments. They only will credit, at their discretion, up to 14 days after the charge is run...

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Website
2 (1043 reviews)
1.8 (209 reviews)
Reviewer's quote

I was unable to meet anyone on this website please cancel my subscription!..

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I was told to go on the website and try to fix it there or call back mon to fri..

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Product or Service Quality
1.8 (993 reviews)
1.5 (199 reviews)
Reviewer's quote

...I don't like the fact you can't call customer service or chat with them. The Pof site don't help you at all when it comes to cancel a membership..

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I called customer service on Monday it shouldve been resolved by Tuesday I still have not received an email back or a phone call I called customer service hotline its overseas with the roosters crowing in the background..

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Privacy and Data Security
1.9 (963 reviews)
1.8 (195 reviews)
Reviewer's quote

Its been over 2 years since I stopped using the site, but out of the blue Ive been getting security codes texted to me. In other words someone is trying to log in as me. POF has no mechanism to contact them about this issue nor any way to delete my old profile from their site..

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...He now appears w the same basic employment data but the personal data and photo are not the Ash I know. I suspect he is real and the photo on match isnt him..

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POF and Match Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Up until my account got hacked
  • Horrendous
  • Fake profiles
  • What was promised
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Customer service
  • Being charged without permission
  • Unethical billing practices

POF and Match Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

Looozers ;) im glad i got the boot

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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POF and Match Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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POF and Match Latest Reviews

Recent published reviews
No votes

Was charged twice for 24.99 (total 54.98) when I placed an order for only 3700 diamonds which is only 24.99.

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No votes

I called and had it shut down because I got back with my ex girlfriend no longer with her now looking for a nice girl

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No votes

I never used POF again after 2016 because the monster you matched me with was a drug addict and a womanizer now Im...

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1.1

All they care about is your money. And then when the services are mo longer needed and you tried and unsubscribe from
MAt...

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POF and Match Products and Services

Most reviewed product and services
  • Pof Profile (368 reviews)
  • Pof Online Dating (183 reviews)
  • Pof Membership (144 reviews)
  • Match Membership (96 reviews)
  • Match Subscription (62 reviews)
  • Match Online Dating (50 reviews)