PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Match as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
Match

POF and Match Overview

Total reviews 2967 484
Company responses 0 0
Issues resolved 10 0

POF and Match Consumer Ratings

Rank
40 out of 256 in Dating and Social Networking category
53 out of 256 in Dating and Social Networking category
Customer service
44 in category
36 in category
Website
24 in category
43 in category
Product or Service Quality
28 in category
43 in category
Privacy and Data Security
35 in category
48 in category

POF and Match Rating Details

Customer service
1.4 (996 reviews)
1.6 (172 reviews)
Reviewer's quote

POF has NO customer service. POF doesnt respond to ANYTHING..

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This is very poor customer service. I am unable to sign into my account and there is no one to help me. I want to cancel my account..

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Website
2 (985 reviews)
1.8 (156 reviews)
Reviewer's quote

I've had an account fir years with POF now they want my phone number!! I cannot use the website now because they want my phone number!! I do not give out my phone number!..

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Cancelled a one year membership within hours on website. I HAD BUYERS REGRETDUE TOO COST Got a text FROM MATCH about 5days or more stating I get no refund due to past the cancellation period. I CX BEFORE THEV5 DAYS If they would check there email I asked to cx immediate...

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Product or Service Quality
1.8 (942 reviews)
1.5 (144 reviews)
Reviewer's quote

...I thought this was free service..

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I did not want your service any more..

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Privacy and Data Security
1.9 (914 reviews)
1.7 (143 reviews)
Reviewer's quote

Your stupid text privacy setting locked me out my account. You don't even provide a email service option to get the verification code. This os ***..

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...com does not have 2 step authentication for their data in the grossest possible way. I have NEVER had a match. com account...

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POF and Match Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Up until my account got hacked
  • Horrendous
  • What was promised
  • Lots people
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Customer service
  • Being charged without permission
  • Unethical billing practices

POF and Match Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

Looozers ;) im glad i got the boot

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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POF and Match Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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POF and Match Latest Reviews

Recent published reviews
1

I received several charges on my account ranging over $40 from multiple dating sites because I signed up for you guys....

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No votes

I was charged without my consent

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No votes

The first thing is I hit wrong button and it was a 8month plan. After a very short time this site is not for me. Please...

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No votes

I turned off the automatic renewal feature.
I want a refund because I did not authorize the charges to my acct.
I also hav...

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POF and Match Products and Services

Most reviewed product and services
  • Pof Account (973 reviews)
  • Pof Profile (367 reviews)
  • Pof Online Dating (169 reviews)
  • Match Membership (90 reviews)
  • Match Account (55 reviews)
  • Match Subscription (53 reviews)