PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Match as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
Match

POF and Match Overview

Total reviews
2335
228
Company responses
0
0
Issues resolved
9
0

POF was first mentioned on PissedConsumer on Aug 17, 2008 and since then this brand received 2335 reviews. It is 2107 reviews more than Match received since Oct 28, 2007.

POF and Match Consumer Ratings

Rank
33 out of 232 in Dating and Social Networking category
57 out of 232 in Dating and Social Networking category
Website
20 in category
45 in category
Customer service
38 in category
44 in category
Product or Service Quality
18 in category
46 in category

According to consumer ratings and reviews, POF ranks 24 points higher in the Dating and Social Networking category than Match. People gave POF 2.1 stars for Website criterion in Dating and Social Networking category and it is 76 points higher than the worst rated brand in this category. At the same time, Match was rated 1.7 stars for Website criterion in this category and it is 51 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that POF has a higher rating than Match. Regarding Product or Service Quality criterion, consumers gave POF 1.8 stars and it is 81% greater than other in category. Match however was rated 1.3 stars and it is 52% greater than other in category.

POF and Match Rating Details

Website
2.1 (835 reviews)
1.7 (79 reviews)
Reviewer's quote

...The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this...

Judy C

...I'm sure it is useful as a hub to meet new people, but for that, one might as well go on any other website to meet new groups of people. Match. com seems to feed on fraudulent credit card charges and no accountability...

PissedConsumer1221764
Customer service
1.4 (831 reviews)
1.2 (86 reviews)
Reviewer's quote

...It tells you to get ahold of customer service, which you cant do! NOT WORTH THE TIME OR HEADACHES!!..

Jennifer W

...It has no real customer service--good luck finding a phone number. They store your credit card information without giving you a chance to delete it..

PissedConsumer1754646
Product or Service Quality
1.8 (794 reviews)
1.3 (73 reviews)
Reviewer's quote

...This type of "service" is little more than a cash grab from people who are lured in with the promise of finding "The one". It's an empty promise for that sweet sweet cash they'll take. Then, they'll completely ignore your requests for help getting THEIR broken site to work...

Harald

...com & I don't even use their service. I don't know how match. com hasn't been sued for being the perfect conduit for fraud...

Domonick

POF and Match Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Website
  • Horrendous
  • Simplicity of website
  • What was promised
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Customer service
  • Being charged without permission
  • Especially no refund

POF and Match Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

POF and Match Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

POF and Match Latest Reviews

Recent published reviews

Hi not to sure what has gone on hear but please could you let me no why no1 can view me. I cant read messages and I...

Read all 2335 reviews
1

I have rejoined Match after several years. The cost is too high and it is not serving any purpose

Read all 228 reviews

POF and Match Products and Services

Most reviewed product and services
  • Pof Account (907 reviews)
  • Pof Profile (328 reviews)
  • Pof Online Dating (138 reviews)
  • Match Membership (49 reviews)
  • Match Subscription (41 reviews)
  • Match Account (35 reviews)