PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Match and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Match
1.7
POF
POF
1.8
Match
POF

Match and POF Overview

Total reviews 885 3466
Company responses 0 0
Issues resolved 2 14

Match and POF Consumer Ratings

Rank
60 out of 359 in Dating and Social Networking category
55 out of 359 in Dating and Social Networking category
Customer service
38 in category
54 in category
Website
55 in category
46 in category
Diversity of Products or Services
61 in category
47 in category
Product or Service Quality
49 in category
42 in category

Match and POF Rating Details

Customer service
1.7 (299 reviews)
1.4 (1145 reviews)
Reviewer's quote

...If you call customer service, you get the run around. I asked to speak to a supervisor, I was on hold for 48 minutes! Skip this site!!!!..

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They have no customer service whatsoever. This site sucks. My 10-year-old daughter signed me up for this service without my permission...

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Website
1.8 (271 reviews)
2 (1127 reviews)
Reviewer's quote

I said I was calling from your website and they processed the cancellation immediately. I asked for something in writing about it and they said theyll be sending me a confirmation email..

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...I tried to cancel on their website it did not work. Saud page not found or something. Please cancel my subsctiption or reoccuring automatic payments that I swore I already did cancel...

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Diversity of Products or Services
1.6 (260 reviews)
1.9 (965 reviews)
Reviewer's quote

...99 I dont know who you are ? And never used your services You need to credit my account of that amount ASAP before I file a claim thru the consumer state bureau about your fraudulent charge..

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...i paid for your services for full account access. i stream and if i wish to provide my *** phone number or website address to people i will do so..

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Product or Service Quality
1.6 (255 reviews)
1.8 (1072 reviews)
Reviewer's quote

I wrote to confirm that I recently had a system block out on my account and I paid $54 through apple and up to now none had been refunded back to me yet I need my refund I dont know the procedure but either apple or match need to pay me back I never used their service !!!!..

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My POF account was banned because according to you, I violated your terms of service in some manner. I have read them several times. In no way did I violate those terms of service...

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Match and POF Pros and Cons

Pros
  • Horrendous
  • Fake profiles
  • Dating
  • Has been good up till now
  • Free
  • Website
Cons
  • Customer service
  • Being charged without permission
  • All the fake accounts and spam
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

Match and POF Most Positive Reviews

Top rated reviews
5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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5

Looozers ;) im glad i got the boot

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Match and POF Most Critical Reviews

Lowest rated reviews
1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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Match and POF Latest Reviews

Recent published reviews
No votes

I woman contacted me saying two different guys messengered her with my picture and my info from my profile but with a...

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1

I logged out of my account and I want to log back in I forgot my password and which account I used so I can't get a...

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No votes

I can still have both. At least I can login to 2 accounts. still can't register my cell phone number for SMS text

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No votes

My account was falsely removed
My account was falsely removed I did not do anything wrong. I did not violate any of the p...

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