PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Match and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Match
POF

Match and POF Overview

Total reviews 473 2958
Company responses 0 0
Issues resolved 0 10

Match and POF Consumer Ratings

Rank
52 out of 256 in Dating and Social Networking category
41 out of 256 in Dating and Social Networking category
Customer service
36 in category
41 in category
Website
42 in category
24 in category
Diversity of Products or Services
49 in category
29 in category
Product or Service Quality
41 in category
29 in category

Match and POF Rating Details

Customer service
1.5 (168 reviews)
1.4 (991 reviews)
Reviewer's quote

This is very poor customer service. I am unable to sign into my account and there is no one to help me. I want to cancel my account..

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POF has NO customer service. POF doesnt respond to ANYTHING..

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Website
1.8 (152 reviews)
2 (981 reviews)
Reviewer's quote

Cancelled a one year membership within hours on website. I HAD BUYERS REGRETDUE TOO COST Got a text FROM MATCH about 5days or more stating I get no refund due to past the cancellation period. I CX BEFORE THEV5 DAYS If they would check there email I asked to cx immediate...

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I've had an account fir years with POF now they want my phone number!! I cannot use the website now because they want my phone number!! I do not give out my phone number!..

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Diversity of Products or Services
1.5 (144 reviews)
1.9 (846 reviews)
Reviewer's quote

Can not get hold of customer services. Any ideas ?..

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The good news is that I met someone special through POF and do not need their services any longer. The bad news is that someone using the listing of Bemine4ever1 hacked my account after telling me that she wanted to use a video connection sanctioned by the company. POF does not sanction video...

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Product or Service Quality
1.5 (141 reviews)
1.8 (940 reviews)
Reviewer's quote

This experience with this service has been absolutely horrible..

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...I thought this was free service..

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Match and POF Pros and Cons

Pros
  • Horrendous
  • What was promised
  • Lots people
  • Has been good up till now
  • Free
  • Up until my account got hacked
Cons
  • Customer service
  • Being charged without permission
  • Unethical billing practices
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

Match and POF Most Positive Reviews

Top rated reviews
5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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5

Looozers ;) im glad i got the boot

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Match and POF Most Critical Reviews

Lowest rated reviews
1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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Match and POF Latest Reviews

Recent published reviews
No votes

I want completely turned off and I want it done ASAP this is so stupid

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No votes

You do not have a fair website I have no way of verifying my phone number can you fix that problem some of us only have...

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No votes

I cant get a straight answer only Referat to ask. I dont want to talk to them. The problem is with your site not them....

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No votes

Name is John need to delete my account and cant access my account to delete it

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Match and POF Products and Services

Most reviewed product and services
  • Match Membership (88 reviews)
  • Match Account (55 reviews)
  • Match Subscription (53 reviews)
  • Pof Account (973 reviews)
  • Pof Profile (366 reviews)
  • Pof Online Dating (168 reviews)