PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Match and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Match
POF

Match and POF Overview

Total reviews
221
2325
Company responses
0
0
Issues resolved
0
9

POF was first mentioned on PissedConsumer on Aug 17, 2008 and since then this brand received 2325 reviews. It is 2104 reviews more than Match received since Oct 28, 2007.

Match and POF Consumer Ratings

Rank
59 out of 232 in Dating and Social Networking category
34 out of 232 in Dating and Social Networking category
Customer service
45 in category
39 in category
Website
45 in category
20 in category
Privacy and Data Security
44 in category
30 in category

According to consumer ratings and reviews, POF ranks 25 points higher in the Dating and Social Networking category than Match. People gave Match 1.2 stars for Customer service criterion in Dating and Social Networking category and it is 54 points higher than the worst rated brand in this category. At the same time, POF was rated 1.4 stars for Customer service criterion in this category and it is 60 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that POF has a higher rating than Match. Regarding Privacy and Data Security criterion, consumers gave Match 1.5 stars and it is 56% greater than other in category. POF however was rated 1.9 stars and it is 70% greater than other in category.

Match and POF Rating Details

Customer service
1.2 (86 reviews)
1.4 (830 reviews)
Reviewer's quote

...It has no real customer service--good luck finding a phone number. They store your credit card information without giving you a chance to delete it..

PissedConsumer1754646

...It tells you to get ahold of customer service, which you cant do! NOT WORTH THE TIME OR HEADACHES!!..

Jennifer W
Website
1.7 (78 reviews)
2.1 (833 reviews)
Reviewer's quote

...I'm sure it is useful as a hub to meet new people, but for that, one might as well go on any other website to meet new groups of people. Match. com seems to feed on fraudulent credit card charges and no accountability...

PissedConsumer1221764

...The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this...

Judy C
Privacy and Data Security
1.5 (74 reviews)
1.9 (769 reviews)
Reviewer's quote

...com does not have 2 step authentication for their data in the grossest possible way. I have NEVER had a match. com account...

Domonick

With all the selling off data, just wondering if that is their intent in demanding mobile phone numbers to enable you to continue using their program. Or with having your data hacked. I find this unethical, and will not be giving them my mobile phone number..

PissedConsumer1755891

Match and POF Pros and Cons

Pros
  • Horrendous
  • Simplicity of website
  • What was promised
  • Has been good up till now
  • Free
  • Website
Cons
  • Customer service
  • Being charged without permission
  • Especially no refund
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

Match and POF Most Positive Reviews

Top rated reviews
5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

Match and POF Most Critical Reviews

Lowest rated reviews
1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

Match and POF Latest Reviews

Recent published reviews

Help me reset my password and reopen my account

Read all 221 reviews

I deleted my account and was charged for the Premium upgrade when my account was deleted, I want a refund.

Read all 2325 reviews

Match and POF Products and Services

Most reviewed product and services
  • Match Membership (49 reviews)
  • Match Subscription (41 reviews)
  • Match Account (35 reviews)
  • Pof Account (905 reviews)
  • Pof Profile (327 reviews)
  • Pof Online Dating (138 reviews)