PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Match as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
POF
1.7
Match
1.6
POF
Match

POF and Match Overview

Total reviews 5641 3107
Company responses 0 0
Issues resolved 37 26

POF and Match Consumer Ratings

Rank
133 out of 568 in Dating and Social Networking category
150 out of 568 in Dating and Social Networking category
Customer service
156 in category
129 in category
Website
125 in category
137 in category
Product or Service Quality
130 in category
140 in category
Privacy and Data Security
141 in category
119 in category

POF and Match Rating Details

Customer service
1.4
(1723 reviews)
1.5
(1089 reviews)
Reviewer's quote

...Not poor customer service, actually no service..

Read full review

You have no customer service. I have sent emails and chats with zero response. You have no ability for customers to speak to anybody on the Phone...

Read full review
Website
1.9
(1662 reviews)
1.8
(995 reviews)
Reviewer's quote

I canceled this website account that I had with them more than 3 months ago and for some reason they still charge me $59. 99 till this day. I need help obtaining a refund and for them not to charge my account any further..

Read full review

It sucks, the rip you off and the website doesn't even work, and they won't give you a refund either..

Read full review
Product or Service Quality
1.7
(1631 reviews)
1.6
(987 reviews)
Reviewer's quote

...I do not want this service. I was not happy with it at all..

Read full review

You cant contact customer service except thru online that gets you nowhere. I sent a message and got NO RESPONSE. I tried to shut off auto renew because I have found Match ineffective but system won't let me shut off auto renew...

Read full review
Privacy and Data Security
1.8
(1553 reviews)
2
(900 reviews)
Reviewer's quote

...FORTUNATELY VERIZION SECURITY TEAM TRACED WHAT HE DID AND I REPORTED IT TO FBI CYBER SECURITY w..

Read full review

...And you should have a security team looking over what other people are saying, I've got Women coming looking saying and then scared off check my status in why this is happening. Red Flags for me something's wrong..

Read full review

POF and Match Pros and Cons

Pros
  • Has been good up till now
  • Free
  • No pros
  • No pros
  • Horrendous
  • Read the complaint
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Customer service
  • Being charged without permission
  • Unethical billing practices

POF and Match Most Positive Reviews

Top rated reviews
5

I'm in my sixties and male. Children are important to men I have never been able to connect with a mate that wants...

Read full review
5

They were great and granted the refund even though I had not properly cancelled my membership. I met someone wonderful...

Read full review
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

Read full review
5

Email address is wrong/want to reinstate/and I have a new living address/Id like to get started as soon as possible, I...

Read full review

POF and Match Most Critical Reviews

Lowest rated reviews
1

Ive been emailing for 2 weeks. My account was automatically opened when i went in for two years. It recently wouldnt...

Read full review
1

Difficult process to cancel
Website does not allow edit of subscription through iTunes. Whats with that?

Read full review
1

To many leading profiles im calling the BBB

Read full review
1

Please stop charging my card - I do not even have access this Match. com.
hanj4488@***.com or
(313)690-****
John Han

Read full review

POF and Match Latest Reviews

Recent published reviews
No votes

Not sure what happened but I got kicked off POF and I didnt do anything wrong. I believe somebody falsely reported me...

Read full review
1

Refund if my subscription which was mistaken charged and was cancelled same day but no response or resolution. Please...

Read full review
No votes

My ex gf is an alcoholic and wanted everything gone and ruined my reputation.
She affected this site I was on. My church...

Read full review
No votes

Do i get a refund since i canceled right after accidentally choosing thinking it was monthly at the price not knowing...

Read full review