PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mastercuts and Regis Salons as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mastercuts
Regis Salons

Mastercuts and Regis Salons Overview

Total reviews 175 423
Company responses 0 0
Issues resolved 1 1

Mastercuts and Regis Salons Consumer Ratings

Rank
89 out of 728 in Beauty Salons and Spas category
87 out of 728 in Beauty Salons and Spas category
Customer service
62 in category
50 in category
Product or Service Quality
68 in category
62 in category
Price Affordability
59 in category
72 in category
Website
66 in category
79 in category

Mastercuts and Regis Salons Rating Details

Customer service
1.6 (68 reviews)
1.8 (74 reviews)
Reviewer's quote

...Called today and tried to agrue basically saying I’m lying worst customer service this is ridiculous I shouldn’t have a burn on my eyelid this low to my eye either !!!..

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...Worst customer service I’ve ever revived. Will never go back here again. Hair done by Elliot..

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Product or Service Quality
1.6 (59 reviews)
1.7 (61 reviews)
Reviewer's quote

I was very disappointed with the service my son and I received when we came into his haircut on Saturday Feb, 8 2020. We are not from Joplin area and he desperately needed a haircut. We value the Regis name however this has discredited the amount of value we have now...

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...The worst customer service ever..

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Price Affordability
2.4 (54 reviews)
2.1 (61 reviews)
Reviewer's quote

...Way over priced, service and hair cuts were horrible. First and last time visiting master cuts ever..

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...I had to show her how to flat iron my hair and to style it-she is unfit to be a stylish, and last but not least, she charged me full price even tough I had to style my own hair. BE AWARE!..

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Website
2.1 (53 reviews)
1.9 (55 reviews)
Reviewer's quote

Hair dresser on duty was rude. Took over two hours for an updo. And all my daughter was having done was a double braid in the back with the rest of her hair being kept down. Upset when my daughter asked for the braids to be bigger. The hairdresser roller her eyes and huffed really loud, I think...

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Tonya, manager of Smartstyle in Altus, OK, tips customers off. She has her stylist, Rainey charge $20 for a Mans haircut. This is supposed to include a shampoo which is never offered. No express cuts for men is they use razor and scissors. When questioned, Tonya held up her hands and saud these are...

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Mastercuts and Regis Salons Pros and Cons

Pros
  • Convenient location
  • Walk in convenience
  • Mastercuts
  • Clean salon
  • Stylist
  • Availability of appointments
Cons
  • Untrained haircutters
  • How the staff treats cusomers
  • Haircut
  • Management over the salon
  • Customer service or quality
  • Unprofessional

Mastercuts and Regis Salons Most Positive Reviews

Top rated reviews
5

I use that guy to cut my hair, it's consistently good and we joke and get along the whole time. However the manager...

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5

I have worked for many years as a hair stylist in many salons with haircuts ranging from $10 up to $65! And for all you...

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5

Hello I went to the Gilbert AZ Mastercuts one month ago and Heather colored my hair. She was awesome. I just called to...

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5

While getting my hair cut at the Regis Salon inside of Walmart, Dunville St. in Houston, I overheard the salon manager...

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Mastercuts and Regis Salons Most Critical Reviews

Lowest rated reviews
1

I had my hair highlighted by Amy at the Rivertown crossings mall and am now walking around with awful, brassy, yellow...

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1

I ONLY CAN SAY; DISCUSTED AND DISAPPOINTED, ive been having to watch and listen to my mother cry and hurt for 4 hours...

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1

I paid $69 cash for a relaxer at Mall of LA location and my hair is not straight. Starting that night when it dried...

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1

I grew my hair out for 6 months as to where i could get a plain short stacked bob. My hair was all one length and a litt...

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Mastercuts and Regis Salons Latest Reviews

Recent published reviews
No votes

i got a gift card and I can't youse it because there closed down here

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1

Tonya, manager of Smartstyle in Altus, OK, tips customers off. She has her stylist, Rainey charge $20 for a Mans haircut...

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No votes

I have a drs note stating I cannot wear a mask and Regis in Roseburg Or denied me access to get a color, cut and style....

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1

I had gone several years ago to a Regis Salon and did not receive or could say anything good about it... So years...

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Mastercuts and Regis Salons Products and Services

Most reviewed product and services
  • Mastercuts Haircut (58 reviews)
  • Mastercuts Hair Coloring (17 reviews)
  • Mastercuts Hairdresser (15 reviews)
  • Regis Salons Haircut (94 reviews)
  • Regis Salons Hair Coloring (70 reviews)
  • Regis Salons Manager (55 reviews)