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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 111 COMPANY RESPONSES
  • 156 TOTAL REVIEWS
4.6
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • What they sold me 2
  • Master blaster foot jets 2
  • Hot tub itself 2
  • Very convincing to sell the product 1
  • Store that we bought our spa from has done their 1

Customers don't like

  • Customer service3
  • Responsiveness2
  • Post sale customer service2
  • Poor service2
  • Only nice until paid2
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ThermoSpas Hot Tubs

Plumbing fixtures
Has verified representatives
  • 0 ISSUES RESOLVED
  • 25 COMPANY RESPONSES
  • 201 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.9
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • When they left my house 1
  • Spa 1
  • Main 1800 customer service 1
  • Delivery 1
  • Customer service 1

Customers don't like

  • Quality2
  • Unbelivablly poor quality and service with new spa1
  • Unbelievablly poor quality1
  • Thermosapas1
  • Quality of the spa is very poor1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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