Master Spas vs ThermoSpas Hot Tubs

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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 104 COMPANY RESPONSES
  • 133 TOTAL REVIEWS
4.3
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • What they sold me 2
  • Master blaster foot jets 2
  • Spa massage and dealer we purchased from 1
  • Very convincing to sell the product 1
  • Store that we bought our spa from has done their 1

Customers don't like

  • Customer service12
  • Post sale customer service5
  • Poor service3
  • Representative service2
  • Sold me a fake product2

Products by Master Spas

No items

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ThermoSpas Hot Tubs

Plumbing fixtures
Has verified representatives
  • 0 ISSUES RESOLVED
  • 17 COMPANY RESPONSES
  • 193 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.8
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Customer service 1
  • Spa 1
  • When they left my house 1

Customers don't like

  • Quality2
  • Do not honor warranty2
  • Quality of the spa is very poor1
  • Unbelivablly poor service with new spa1
  • Unbelivablly poor quality and service with new spa1

Products by ThermoSpas Hot Tubs

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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