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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 105 COMPANY RESPONSES
  • 142 TOTAL REVIEWS
4.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • What they sold me 2
  • Hot tub itself 2
  • Master blaster foot jets 2
  • Store that we bought our spa from has done their 1
  • Very convincing to sell the product 1

Customers don't like

  • Customer service12
  • Post sale customer service5
  • Poor service3
  • Representative service2
  • Sold me a fake product2
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Solis Spa Covers

Building Products
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $8.5K CLAIMED LOSSES
  • $387 AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Quality 8
  • Delivered on time 6
  • Knowledgeable staff 4
  • Workmanship 4
  • Saved money 4

Customers don't like

  • Quick to say it was you not the product4
  • No customer service4
  • Lack of response3
  • Screamed at me3
  • Was lied to several times2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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