PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Traeger Pellet Grills and Master Forge as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Traeger Pellet Grills
Master Forge

Traeger Pellet Grills and Master Forge Overview

Total reviews 120 56
Company responses 0 0
Issues resolved 0 0

Traeger Pellet Grills and Master Forge Consumer Ratings

Rank
307 out of 1809 in Appliances and Electronics category
396 out of 1809 in Appliances and Electronics category
Customer service
133 in category
No votes
Price Affordability
404 in category
No votes
Product or Service Quality
218 in category
No votes
Value for money
244 in category
No votes

Traeger Pellet Grills and Master Forge Rating Details

Customer service
1.8 (63 reviews)
No votes
Reviewer's quote

...its never worked properly it caught on fire once and now if I turn the temperature down in the middle of cooking is shut yourself off every time Ive called customer service with no help they are useless. I will be buying a new smoker definitely not a Traeger and I will be telling everybody I know not to buy a...

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...The customer service is terrible and sounds like a person working from home..

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Price Affordability
1.9 (56 reviews)
No votes
Reviewer's quote

...Lots out there for half the price..

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Didnt recieved grill covers with grill refridge and sink

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Product or Service Quality
1.7 (55 reviews)
No votes
Reviewer's quote

...Customer service was horrible. Spent at least 3 hours o. The phone and kept getting hung up on...

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...I would never buy this product again. Pure Junk..

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Value for money
1.9 (53 reviews)
No votes
Reviewer's quote

...multiple times waiting as long as an hour to talk to somebody because every time I leave my name and phone number I never get a call back I spent a lot of money on this grill and I would sure like the app to work it used to work fine until you updated the software now I cant even get the barbecue to logon Its truly...

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I ve been trying to buy burners for my Master forge grill but it is impossible. I bought a 5 burn grill at lowes about 2 years ago spent 2000 dollars in a BBQ (thinking more expensive = less problems ). two years later all burners are destroyed and I ve been for 2 months trying to find a store to...

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Traeger Pellet Grills and Master Forge Pros and Cons

Pros
  • I dont have any for this company
  • Meat taste good
  • How it cooks
  • This is my first product own so we will see how this turns out
  • Products look nice
  • Look of product
Cons
  • Customer service is the worst
  • Company will not stand behind product
  • Does not work
  • Poor customer service
  • Poor performance
  • Pooer quality customer service design and no parts

Traeger Pellet Grills and Master Forge Most Positive Reviews

Top rated reviews
4.9

Same thing 4 months sent me 5. Controllers 4 barreles because it burnt first time after 4 months i we t my pool servive...

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4.4

Didnt recieved grill covers with grill refridge and sink

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4.8

I bought this grill 6 months ago at Costco and the temperatures have always been off. I went to costco to see if they ha...

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No votes

Traeger Pellet Grills and Master Forge Most Critical Reviews

Lowest rated reviews
1

Bought a grill in Tucson on 3/31. Got it home and box was missing several items: bucket, wheels, hardware kit, etc....

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1

We had our outdoor kitchen for about 3 years now. So disappointing some grill parts had to be replaced. Could not find...

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1

You have to babysit grill. They do not tell you it needs to be cleaned everytime you use it. If you do not clean you...

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1

I was quite excited about this barbecue all shiny silver with a window, decent btu and 4 burners. The barbecue went...

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Traeger Pellet Grills and Master Forge Latest Reviews

Recent published reviews
1

Made one simple order for grill liners; it was charged to my PayPal but the order froze online with no confirmation....

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1

They don't have a phone number to call and they don't respond to email requests. I would never buy this product again.
Pu...

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No votes

Let me start by saying we absolutely love Traeger. We love it so much we recently bought our 3rd grill! Unfortunately, t...

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No votes

bought a grill modular 5 burner 60000 btu mfr#bg1795bal from lowes Canada but its missing some of the knobs and grill...

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Traeger Pellet Grills and Master Forge Products and Services

Most reviewed product and services
  • Traeger Pellet Grills Grill (38 reviews)
  • Traeger Pellet Grills Customer Care (6 reviews)
  • Traeger Pellet Grills Smoker (5 reviews)
  • Master Forge Grill (19 reviews)
  • Master Forge Refrigerator (10 reviews)
  • Master Forge Customer Care (1 review)