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MassMutual
Metlife

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

MassMutual

MassMutual

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 89 TOTAL REVIEWS
Rank
203 out of 1850
in Insurance category
Rating Details
Customer service
Reliability
Staff
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    155
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    04:17
  • ISSUES RESOLVED
    22%
Top Products and Services
1.9
16 reviews
1
10 reviews
1
9 reviews
Metlife

Metlife

1.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 308 TOTAL REVIEWS
Rank
217 out of 1850
in Insurance category
Rating Details
Customer service
Reliability
Staff
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    02:25
  • ISSUES RESOLVED
    50%
Top Products and Services
1
50 reviews
1.2
32 reviews
1
30 reviews

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