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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 739 TOTAL REVIEWS
  • $67.6K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Massage therapist 10
  • Massage therapists 6
  • Facilities 5
  • Had good massages 5
  • Friendliness of front desk 3

Customers don't like

  • Being lied to11
  • Absurd membership contract10
  • Trap you into joining9
  • Services not provided6
  • Worst customer service6
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We Massage

Beauty Centers and Spas
  • 0 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $132 AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Description of service but it did not exist 1

Customers don't like

  • Unable to book an appointment8
  • I did not like7
  • No response unable to book lying about voucher7
  • No actual employees to provide service sold5
  • Paying for nothing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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