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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 798 TOTAL REVIEWS
  • $81.8K CLAIMED LOSSES
  • $330 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Massage therapist 12
  • Massage therapists 6
  • Had good massages 5
  • Facilities 5
  • Therapist who did my massage 3

Customers don't like

  • Absurd membership contract7
  • Lack of qualified people5
  • Worst customer service4
  • Trap you into joining4
  • Unable to get appointment3
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Walmart

Supermarkets and Malls
  • 51 ISSUES RESOLVED
  • 6346 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Prices 32
  • To never shop at walmart again 9
  • Selection 7
  • Location 7
  • Product when it worked 6

Customers don't like

  • Customer service68
  • Service28
  • Management22
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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