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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 741 TOTAL REVIEWS
  • $67.6K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Massage therapist 11
  • Massage therapists 6
  • Facilities 5
  • Had good massages 5
  • Therapist who did my massage 3

Customers don't like

  • Being lied to11
  • Absurd membership contract10
  • Trap you into joining9
  • Services not provided7
  • Worst customer service6
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Walmart

Supermarkets and Malls
  • 47 ISSUES RESOLVED
  • 5761 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.2
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 27
  • To never shop at walmart again 8
  • Convenience 6
  • Selection 6
  • Product when it worked 6

Customers don't like

  • Customer service125
  • Service56
  • Management41
  • Long waits40
  • Lack of stock32
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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