Start a new comparison
Delete

Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $67.6K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Massage therapist 11
  • Massage therapists 6
  • Facilities 5
  • Had good massages 5
  • Therapist who did my massage 3

Customers don't like

  • Being lied to11
  • Absurd membership contract10
  • Trap you into joining9
  • Services not provided7
  • Worst customer service6
Delete

Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 657 TOTAL REVIEWS
  • $34.7K CLAIMED LOSSES
  • $202 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Points program 7
  • Price 5
  • Rewards card 4
  • In-store shopping 3
  • Makeup 3

Customers don't like

  • Customer service37
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad coupons5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.