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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 795 TOTAL REVIEWS
  • $81.6K CLAIMED LOSSES
  • $332 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Massage therapist 12
  • Massage therapists 6
  • Had good massages 5
  • Facilities 5
  • Therapist who did my massage 3

Customers don't like

  • Absurd membership contract7
  • Lack of qualified people5
  • Worst customer service4
  • Trap you into joining4
  • Unable to get appointment3
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Supercuts

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 374 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Supercuts prior to 8 months ago 4
  • Haircut 3
  • Customer service 3
  • Rick and jenna 1
  • Professional service i received 1

Customers don't like

  • Unprofessional staff4
  • Lack of respect3
  • Lack of expertise3
  • Customer service3
  • Bad bad customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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