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Massage Envy

Beauty Salons and Spas
  • 2 ISSUES RESOLVED
  • 826 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $332 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Massage therapist 12
  • Massage therapists 6
  • Had good massages 5
  • Facilities 5
  • Good massage 4

Customers don't like

  • Absurd membership contract7
  • Customer service6
  • Lack of qualified people5
  • Worst customer service4
  • Trap you into joining4
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Sport Clips

Beauty Salons and Spas
  • 1 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $10.5K CLAIMED LOSSES
  • $238 AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Stylist 4
  • Good haircut 4
  • Leaving 3
  • Friendly girls 2
  • That i left before service began 1

Customers don't like

  • Bad haircut5
  • Upselling2
  • Stylist2
  • Poor training2
  • Level of experience of stylist2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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