Massage Envy vs Spa Depot

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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 723 TOTAL REVIEWS
  • $66.5K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Massage therapist 11
  • Massage therapists 6
  • Facilities 5
  • Had good massages 4
  • Therapist who did my massage 3

Customers don't like

  • Absurd membership contract11
  • Being lied to11
  • Trap you into joining9
  • Services not provided6
  • Worst customer service6

Products by Massage Envy

No items

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Spa Depot

Beauty Centers and Spas
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $620 AVERAGE LOSS
2.2
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product 1
  • Spa 1
  • Years of products 1

Customers don't like

  • Customer service5
  • Entire company3
  • Customer service and warranty follow through1
  • There return policy even on ther own mistake1
  • Spa1

Products by Spa Depot

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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