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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $67.6K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
  • Massage therapist 11
  • Massage therapists 6
  • Facilities 5
  • Had good massages 5
  • Therapist who did my massage 3

Customers don't like

  • Being lied to11
  • Absurd membership contract10
  • Trap you into joining9
  • Services not provided7
  • Worst customer service6
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Solis Spa Covers

Building Products
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $420 AVERAGE LOSS
2.9
Customer service
Staff
Website
Diversity of Products or Services
  • Quality 6
  • Delivered on time 5
  • Knowledgeable staff 4
  • Workmanship 4
  • Saved money 4

Customers don't like

  • Quick to say it was you not the product4
  • Lack of response3
  • No customer service3
  • Screamed at me3
  • Was lied to several times2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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