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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 784 TOTAL REVIEWS
  • $79.8K CLAIMED LOSSES
  • $330 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
  • Massage therapist 12
  • Massage therapists 6
  • Facilities 5
  • Had good massages 5
  • Therapist who did my massage 3

Customers don't like

  • Absurd membership contract7
  • Lack of qualified people5
  • Trap you into joining4
  • Worst customer service4
  • Unable to get appointment3
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Solis Spa Covers

Building Products
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $9.1K CLAIMED LOSSES
  • $395 AVERAGE LOSS
2.6
Customer service
Staff
Diversity of Products or Services
Website
  • Quality 8
  • Delivered on time 6
  • Knowledgeable staff 4
  • Workmanship 4
  • Saved money 4

Customers don't like

  • Quick to say it was you not the product3
  • Screamed at me2
  • Poor shipping packaging1
  • We are unable to contact anyone at company1
  • Was lied to several times1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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