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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 757 TOTAL REVIEWS
  • $73K CLAIMED LOSSES
  • $310 AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Massage therapist 12
  • Massage therapists 6
  • Facilities 5
  • Had good massages 5
  • Therapist who did my massage 3

Customers don't like

  • Absurd membership contract11
  • Being lied to11
  • Trap you into joining9
  • Services not provided7
  • Worst customer service7
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Smartstyle

Beauty Centers and Spas
  • 7 ISSUES RESOLVED
  • 836 TOTAL REVIEWS
  • $33K CLAIMED LOSSES
  • $213 AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Price 8
  • Past stylists 5
  • Haircut 4
  • Personable stylist 4
  • Location 4

Customers don't like

  • Customer service16
  • Hair cut11
  • Did not get what i requested10
  • Staff9
  • Customer service sucks8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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