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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $67.6K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Massage therapist 11
  • Massage therapists 6
  • Facilities 5
  • Had good massages 5
  • Therapist who did my massage 3

Customers don't like

  • Being lied to11
  • Absurd membership contract10
  • Trap you into joining9
  • Services not provided7
  • Worst customer service6
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Smartstyle

Beauty Centers and Spas
  • 7 ISSUES RESOLVED
  • 825 TOTAL REVIEWS
  • $32.9K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Price 8
  • Haircut 4
  • Location 4
  • Past stylists 4
  • Personable stylist 3

Customers don't like

  • Customer service15
  • Hair cut11
  • Did not get what i requested10
  • Staff9
  • Customer service sucks8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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