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Massage Envy

Beauty Centers and Spas
  • 2 ISSUES RESOLVED
  • 756 TOTAL REVIEWS
  • $73K CLAIMED LOSSES
  • $310 AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Massage therapist 12
  • Massage therapists 6
  • Facilities 5
  • Had good massages 5
  • Therapist who did my massage 3

Customers don't like

  • Absurd membership contract11
  • Being lied to11
  • Trap you into joining9
  • Services not provided7
  • Worst customer service7
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Regal Nails

Beauty Centers and Spas
  • 0 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $35 AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Outcome of pedicure 2
  • Must like everything to be going over ten 1
  • Nail paint job 1
  • Pedi 1
  • Person who finished with me 1

Customers don't like

  • Customer service4
  • Not being able to understand language spoken3
  • Poor3
  • Manager never smiles2
  • Outcome of pedicure2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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