PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Masonboro Family Medicine and Visiting Angels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Masonboro Family Medicine
Visiting Angels

Masonboro Family Medicine and Visiting Angels Overview

Total reviews
7
211
Company responses
0
1
Issues resolved
0
1

Visiting Angels was first mentioned on PissedConsumer on Oct 28, 2010 and since then this brand received 211 reviews. It is 204 reviews more than Masonboro Family Medicine received since Jan 14, 2013.

Masonboro Family Medicine and Visiting Angels Consumer Ratings

Rank
117 out of 2946 in Hospitals, Clinics and Medical Centers category
310 out of 2946 in Hospitals, Clinics and Medical Centers category
Reliability
92 in category
179 in category
Staff
136 in category
305 in category
Customer service
101 in category
229 in category

According to consumer ratings and reviews, Masonboro Family Medicine ranks 193 points higher in the Hospitals, Clinics and Medical Centers category than Visiting Angels. People gave Masonboro Family Medicine 2.8 stars for Reliability criterion in Hospitals, Clinics and Medical Centers category and it is 514 points higher than the worst rated brand in this category. At the same time, Visiting Angels was rated 1.5 stars for Reliability criterion in this category and it is 427 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Masonboro Family Medicine has a higher rating than Visiting Angels. Regarding Customer service criterion, consumers gave Masonboro Family Medicine 2.8 stars and it is 83% greater than other in category. Visiting Angels however was rated 1.4 stars and it is 62% greater than other in category.

Masonboro Family Medicine and Visiting Angels Rating Details

Reliability
2.8 (5 reviews)
1.5 (56 reviews)
Reviewer's quote

Doctor broke patient and hippa rights after he “couldn’t figure out” what was wrong with my Dad...using him and his insurance to milk for money as he was a desperate elderly man looking for care and trusted him only to be used and abused with so many tests I cannot count for him to never receive...

Jones f

I worked as a Caregiver for VA for over five years. I was expected to use my car for Client errands and appointments without any reimbursement for mileage. I’ve witnessed Clients under the Veterans Home Care being overcharged for Caregiver services that were not justified. In other words, billing...

Janet T
Staff
2.6 (5 reviews)
1.5 (77 reviews)
Reviewer's quote

Never had an issue with anyone at the practice but I also respect what they have to do on a daily basis. Many of the complaints on here seem one sided and I am sure there is more to the stories.

PissedConsumer1230966

...Lack of licenced medical staff. I despise their cutting corners in training & making the worker pay for costs. They give this brand a terrible reputation..

PissedConsumer1346575
Customer service
2.8 (5 reviews)
1.4 (71 reviews)
Reviewer's quote

I was a patient of this group for several years to my regret. I found them to be unqualified and my health did not improve because of it. They mistook my questions for criticisms and as time went on, our relationship deteriorated to the point that I sought a regular doctor who has helped me...

PissedConsumer1088403

I had called Visiting Angels 800 number . Talked to two different people and 3 people left me messages that they would be in office at 8am next morning calling me back from my local area, with their names and local number. Next morning came and went. Gave numerous calls to local office. We are so...

PissedConsumer1686435

Masonboro Family Medicine and Visiting Angels Pros and Cons

Pros
No votes
  • Very professional
  • Outstanding service
  • Most workers were caring
Cons
No votes
  • Ignorant
  • Very unprofessional
  • Unprofessionalism

Masonboro Family Medicine and Visiting Angels Most Positive Reviews

Top rated reviews
5

Fantastic office. You feel like you are being treated as a person not just a number. Very competent. Great place for...

5

Beware of disgruntled employees who use the internet as their sounding board. Best homecare company out there. Office...

Masonboro Family Medicine and Visiting Angels Most Critical Reviews

Lowest rated reviews
1

This may be one of the most inept doctors offices I have ever been to. The incompetence of the women working the front...

1

VA care giver was suppose to assist my mother with taking baths. She didn't. In fact, none of them did. I guess they...

Masonboro Family Medicine and Visiting Angels Latest Reviews

Recent published reviews
1

Doctor broke patient and hippa rights after he “couldn’t figure out” what was wrong with my Dad...using him and his...

Read all 7 reviews
1

I worked as a Caregiver for VA for over five years. I was expected to use my car for Client errands and appointments wit...

Read all 211 reviews

Masonboro Family Medicine and Visiting Angels Products and Services

Most reviewed product and services
  • Masonboro Family Medicine Medical Care (2 reviews)
  • Visiting Angels Adult Care (19 reviews)
  • Visiting Angels Owner (18 reviews)
  • Visiting Angels Customer Care (17 reviews)