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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $432 AVERAGE LOSS
2.4
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Products 3
  • Company concept 2
  • Incentives 1
  • Quality of products 1
  • Lipstick 1

Customers don't like

  • Shady practices2
  • Being lied to and misled2
  • Cult-like atmosphere2
  • No real sales training1
  • Way they treat their long time customers1
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1759 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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