Mary Kay vs Wen

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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $11.6K CLAIMED LOSSES
  • $428 AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Products 3
  • Company concept 2
  • Do not like 1
  • Lipstick 1
  • Incentives 1

Customers don't like

  • Being lied to and misled5
  • Cult-like atmosphere3
  • Shady practices3
  • Fawned over for ordering2
  • Way they treat their long time customers1

Products by Mary Kay

No items

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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1748 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $732 AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Silky shiny hair 5

Customers don't like

  • Hair loss30
  • Deceptive marketing practice15
  • Lost my hair14
  • Hair falling out8
  • Losing my hair when i shampooed8

Products by Wen

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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