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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $12.9K CLAIMED LOSSES
  • $446 AVERAGE LOSS
2.2
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Products 3
  • Company concept 2
  • Do not like 1
  • Lipstick 1
  • Incentives 1

Customers don't like

  • Being lied to and misled5
  • Cult-like atmosphere3
  • Shady practices3
  • Fawned over for ordering2
  • Way they treat their long time customers1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 665 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $200 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service38
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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