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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $406 AVERAGE LOSS
2.4
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Products 3
  • Company concept 2
  • Quality of products 1
  • Lipstick 1
  • Incentives 1

Customers don't like

  • Shady practices2
  • Cult-like atmosphere2
  • Being lied to and misled2
  • Way they treat their long time customers1
  • No real sales training1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Points program 7
  • Price 5
  • Rewards card 4
  • Makeup 4
  • In-store shopping 4

Customers don't like

  • Customer service17
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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