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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $406 AVERAGE LOSS
2.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Products 3
  • Company concept 2
  • Quality of products 1
  • Lipstick 1
  • Incentives 1

Customers don't like

  • Shady practices2
  • Cult-like atmosphere2
  • Being lied to and misled2
  • Way they treat their long time customers1
  • No real sales training1
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Stemologica

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 1204 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $278 AVERAGE LOSS
1.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • False offer 12
  • Not ethical 7
  • Product 6
  • Good product 6
  • Good cream 5

Customers don't like

  • Stole my money53
  • Fact i was charged34
  • Customer service32
  • Marketing practice23
  • Lack of contact details23
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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