PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rodan And Fields and Mary Kay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rodan And Fields
Mary Kay

Rodan And Fields and Mary Kay Overview

Total reviews 593 184
Company responses 0 0
Issues resolved 8 1

Rodan And Fields and Mary Kay Consumer Ratings

Rank
194 out of 948 in Cosmetics and Personal Care category
90 out of 948 in Cosmetics and Personal Care category
Price Affordability
218 in category
113 in category
Value for money
166 in category
104 in category
Product or Service Quality
142 in category
93 in category
Customer service
97 in category
57 in category

Rodan And Fields and Mary Kay Rating Details

Price Affordability
1.6 (313 reviews)
2.5 (50 reviews)
Reviewer's quote

For the price you would think they could cover the shipping costs of a return. I also know that I cannot combat all the positive publicity that comes from my friends and everyone else's friends that sell it. I will say that I do like the lash boost, but will not buy it again because there are...

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...Hated it! So much less product for a ridiculously higher price. I will not continue to use this, MK has given me excellent results, I'm 69 with not one wrinkle but this new formula is garbage. I'm switching to Olay with fervent hope that this will pick up where MK left off..

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Value for money
1.8 (306 reviews)
2.3 (42 reviews)
Reviewer's quote

I should buy the membership a second time, and hope that the second time they will refund the money that they refused to do the first time? (Also, the whole resolution was delayed by several weeks when I first asked them to reinstate me because I was asking from a different email than the one I had...

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...They don't tell you all about the money you spend the props you need for a Vendor Show or just a table you might put up in a Beauty Salon etc. I spent over $1,000 so far and no one has offered to help me. I tried to get ahold of a Director in Denton, TX...

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Product or Service Quality
2 (305 reviews)
2.3 (50 reviews)
Reviewer's quote

I got the reverse product like 2 months ago and my black spots are worse, but I like that way I feel my skin I was trying to call to see what else I can use..

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...I have never had an issue with a skin care product lines. The new TimeWise irritates my skin until it burns. Please bring back the previous TimeWise product...

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Customer service
1.9 (290 reviews)
2.4 (59 reviews)
Reviewer's quote

...But the customer service rep was very helpful..

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...You can always report the Consultant who does not give you impeccable customer service directly to Mary Kay Corporate. Kimberly K. Clements, RN, ADN, MAT Independent Mary Kay Consultant..

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Rodan And Fields and Mary Kay Pros and Cons

Pros
  • Redefine regimen
  • Product
  • Lash boost
  • Products
  • Company concept
  • Quality of products
Cons
  • Terrible customer service
  • Integrity of the company and their non existent customer service
  • Shady business tactics
  • Shady practices
  • Sales tactics poor product
  • Individual consultants are supposed to follow company guidelines

Rodan And Fields and Mary Kay Most Positive Reviews

Top rated reviews
5

Had great customer service and this product works!

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5

My mother sold MK for years. I grew up using MK. It's the only skin care I have ever used. I don't believe in having...

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5

Love the products. Amazing results

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5

Love marykay products Lips stick, foundation skin tone cleaned

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Rodan And Fields and Mary Kay Most Critical Reviews

Lowest rated reviews
1

CEO, Advertising Idiots:
I received a letter in the mail that there was a problem with my debit card, when i called it d...

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1

Mary Kay is an MLM and a product-based pyramid scheme. Mary Kay's true customers are its Consultants and Directors, not...

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1

I had to block Fran Duffy tonight on FB. The multiple posts daily about the AMAZING Rodan & Fields products and...

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1

On 3-17-15 I ordered a lip gloss called teddy bare for the price of $10.00 plus $0.80 tax totaling $10.80 from mary kay...

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Rodan And Fields and Mary Kay Latest Reviews

Recent published reviews
No votes

Hi,
One of my preferred customers had trouble with an order. It said her credit card was on default but it said her order...

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No votes

Why does my email say PISSED CONSUMER? I called in with a question and I was not pissed:). This doesnt look good to...

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No votes

I want my refund back ASAP I not pleased.

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No votes

I placed an order that qualified me for a free product bundle, but it did not come with the package.

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Rodan And Fields and Mary Kay Products and Services

Most reviewed product and services
  • Rodan And Fields Lash Boost Serum (130 reviews)
  • Rodan And Fields Regimen Beauty Set (29 reviews)
  • Rodan And Fields Reverse Beauty Set (19 reviews)
  • Mary Kay Sales Representative (15 reviews)
  • Mary Kay Shipping Service (4 reviews)
  • Mary Kay Foundation (2 reviews)