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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $432 AVERAGE LOSS
2.4
Customer service
Staff
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Products 3
  • Company concept 2
  • Incentives 1
  • Quality of products 1
  • Lipstick 1

Customers don't like

  • Shady practices2
  • Being lied to and misled2
  • Cult-like atmosphere2
  • No real sales training1
  • Way they treat their long time customers1
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Proactiv

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 231 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Staff
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Product 2
  • Delivery 2
  • It works 1
  • Products 1
  • No problem with proactiv but with 1

Customers don't like

  • Customer service4
  • Lies i was told3
  • Sneaky billing tactics1
  • Unauthorized subscription charges1
  • Steal money from insecure teens1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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