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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $12.9K CLAIMED LOSSES
  • $446 AVERAGE LOSS
2.2
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Products 3
  • Company concept 2
  • Do not like 1
  • Lipstick 1
  • Incentives 1

Customers don't like

  • Being lied to and misled5
  • Cult-like atmosphere3
  • Shady practices3
  • Fawned over for ordering2
  • Way they treat their long time customers1
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Meaningful Beauty

Cosmetics and Toiletries
  • 5 ISSUES RESOLVED
  • 995 TOTAL REVIEWS
  • $63.1K CLAIMED LOSSES
  • $176 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Skin product 12
  • Product 8
  • Glowing serum 3
  • Packaging 2
  • Product line 2

Customers don't like

  • Customer service29
  • Difficult to cancel23
  • Billing of account17
  • Overcharged15
  • Unauthorized charges13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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