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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $11.6K CLAIMED LOSSES
  • $428 AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Products 2
  • Company concept 2
  • Do not like 1

Customers don't like

  • Being lied to and misled4
  • Cult-like atmosphere3
  • Fawned over for ordering2
  • Shady practices2
  • Way they treat their long time customers1
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Meaningful Beauty

Cosmetics and Toiletries
  • 5 ISSUES RESOLVED
  • 973 TOTAL REVIEWS
  • $62.3K CLAIMED LOSSES
  • $175 AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Skin product 12
  • Product 7
  • Glowing serum 3
  • Packaging 2
  • Product line 2

Customers don't like

  • Customer service28
  • Difficult to cancel22
  • Billing of account15
  • Overcharged14
  • Unauthorized charges12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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