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Mary Kay

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $432 AVERAGE LOSS
2.4
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Products 3
  • Company concept 2
  • Incentives 1
  • Quality of products 1
  • Lipstick 1

Customers don't like

  • Shady practices2
  • Being lied to and misled2
  • Cult-like atmosphere2
  • No real sales training1
  • Way they treat their long time customers1
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Meaningful Beauty

Cosmetics and Toiletries
  • 6 ISSUES RESOLVED
  • 1033 TOTAL REVIEWS
  • $64.5K CLAIMED LOSSES
  • $176 AVERAGE LOSS
1.6
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Skin product 12
  • Product 9
  • Glowing serum 3
  • Packaging 2
  • Product line 2

Customers don't like

  • Customer service12
  • Billing of account11
  • Difficult to cancel11
  • Overcharged8
  • Unauthorized charges5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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