PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pella and Marvin Windows And Doors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pella
Marvin Windows And Doors

Pella and Marvin Windows And Doors Overview

Total reviews 291 178
Company responses 0 0
Issues resolved 1 0

Pella and Marvin Windows And Doors Consumer Ratings

Rank
47 out of 239 in Windows and Doors category
34 out of 239 in Windows and Doors category
Customer service
33 in category
21 in category
Product or Service Quality
39 in category
32 in category
Price Affordability
57 in category
54 in category
Value for money
37 in category
34 in category

Pella and Marvin Windows And Doors Rating Details

Customer service
1.4 (101 reviews)
1.7 (66 reviews)
Reviewer's quote

...Customer service blames sales. And you are stuck in the middle out the money and without the product you ordered. This company is a complete joke...

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...Their customer service is appalling. Do not buy Marvin products..

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Product or Service Quality
1.3 (97 reviews)
1.5 (62 reviews)
Reviewer's quote

just a crap product that they sold to me as their highest quality windows and doors. What is even worse than the product is the company. My windows and doors were still under warranty and after going back and forth with the company for many months, I was told, " We will not honor the warranty, but...

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These windows leak and the customer service at Marvin Windows is just terrible..

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Price Affordability
1.7 (81 reviews)
1.8 (51 reviews)
Reviewer's quote

...The price of these doors and windows was over $11,000. 00. The interior panes have been opened only four times since they were purchased in 2012...

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...The price Marvin charges for a product that does not hold up is a shame..

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Value for money
1.5 (64 reviews)
1.6 (51 reviews)
Reviewer's quote

... I still have the two issues with Pella it has been barely over two years and you are wanting to charge me to have someone come out and we have spent a lot of money on all the Pella products in this house and our garage all new windows and doors and you want to charge me money for some One to come out to look at something that I already know what is wrong I just need a little help and I cant find it on YouTube and I also need a key for this door we never complained about the key but now I would like a key thank you I am 70 years old I am an army veteran I am a father ...

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...We are an elderly, retired couple who does not have money to replace all of our windows and patio door. Marvin does NOT care. They got their money and shut the door on us...

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Pella and Marvin Windows And Doors Pros and Cons

Pros
  • Dont like that they didnt even care
  • Nice looking doors
  • Recovery repair representative
  • Product line
  • Looks of the windows and doors
  • Superior fit and finish of the units
Cons
  • Customer service
  • Windows are poor quality
  • Unresponsive customer service reps
  • Bad customer service
  • Poor quality of premium windows
  • Poor customer support

Pella and Marvin Windows And Doors Most Positive Reviews

Top rated reviews
5

They said that they would call back about the issue. They never did call back.

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4.4

We bought 26 All Ultrex Marvin casement windows five years ago. The first year we had numerous water leaks due to poor...

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5

She went above and beyond to make sure I had answers to all my questions

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4.3

I had 8 aluminum clad double hung windows installed in 2002 by a reputable window company and haven't had any issues to...

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Pella and Marvin Windows And Doors Most Critical Reviews

Lowest rated reviews
1

We were told by Pella reps that our double hung Pella windows leaking along the side sliding joints because of bad insta...

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1

I am having a host of problems with Marvin Windows. Installation plus quality control issues. I have posted a couple...

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1

Don't plan anything the day of service. They are always at least 30 min to an hour and a half late! I am having a...

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1

Marvin Windows are ***. Window's 11 years old have rotted frames. I've had a Marvin installer inspect the installation...

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Pella and Marvin Windows And Doors Latest Reviews

Recent published reviews
No votes

We live in Central Florida and installed Pella Windows a few years ago. During this Pandemic, we discovered four of our...

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1.8

House built in 2009, we spent a lot on Marvin windows and doors. Some began to rot in 2015 and even though they were...

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No votes

We have spent a great deal with Pella. Over the years, as this site shows, the company could care less about customer...

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1

These windows leak and the customer service at Marvin Windows is just terrible.

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Pella and Marvin Windows And Doors Products and Services

Most reviewed product and services
  • Pella Window (87 reviews)
  • Pella Door (42 reviews)
  • Pella Door Installation (6 reviews)
  • Marvin Windows And Doors Window (79 reviews)
  • Marvin Windows And Doors Door (26 reviews)
  • Marvin Windows And Doors Integrity Window (8 reviews)