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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 137 TOTAL REVIEWS
Rank
186 out of 2043
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    04:30
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
10 reviews
3
6 reviews
1
6 reviews

Torrid

2.1
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 417 TOTAL REVIEWS
Rank
221 out of 2043
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    128
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    04:44
  • ISSUES RESOLVED
    2%
Top Products and Services
2
63 reviews
2.2
60 reviews
2.4
13 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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