PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OneMain Financial and Mariner Finance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

OneMain Financial
Mariner Finance

OneMain Financial and Mariner Finance Overview

Total reviews 1312 415
Company responses 0 33
Issues resolved 2 2

OneMain Financial and Mariner Finance Consumer Ratings

Rank
208 out of 1015 in Loans and Mortgages category
231 out of 1015 in Loans and Mortgages category
Customer service
169 in category
190 in category
Website
175 in category
245 in category
Diversity of Products or Services
195 in category
210 in category
Product or Service Quality
166 in category
188 in category

OneMain Financial and Mariner Finance Rating Details

Customer service
1.5
(474 reviews)
1.4
(213 reviews)
Reviewer's quote

...They should be assisgned customer service training. I can't wait to pay them off..

Read full review

...DON'T have a CUSTOMER SERVICE job!! Get a job where you are in the back room, away from people. Since you are a REPRESENTATIVE of your employer!!! I felt like she didn't want to handle/touch ANYTHING from a person of color. I don't know if she thought my color would rub off on her...

Read full review
Website
1.9
(411 reviews)
1.5
(198 reviews)
Reviewer's quote

...We can't get in during their business hours to sign a damn piece of paper to stop their mistake because of our work hours so we have to remember to go to their website and cancel the monthly payments. Every single time. We forgot to cancel it this month...

Read full review

...The csr at the office location has always just said: yeah, there are a lot of issues with the website..

Read full review
Diversity of Products or Services
1.7
(399 reviews)
1.6
(195 reviews)
Reviewer's quote

hello, someone has stolen my info in may of 2016 i took action i have credit freezes and this one main financial services company still ran my credit twice within two weeks ,i attempted to remove the thur the normal process of which they denied to remove the two inquires from my credit files ,these...

Read full review

Just wasn't satisfied with the services provided. Twice we entered local offices how being told we were approved and set for 2 hours. Seemed like employees don't know what they're doing or your Underwriters need to step up their game...

Read full review
Product or Service Quality
1.6
(384 reviews)
1.4
(190 reviews)
Reviewer's quote

...Very professional service, timely and easy to work with..

Read full review

This company will not work with anyone they say they are good at customer service that is so far from the truth. They paid people to give them good reviews to make the company look good. This is the worst company ever...

Read full review

OneMain Financial and Mariner Finance Pros and Cons

Pros
  • Friendly local office
  • Availability of funds
  • Local customer service
  • You can get a loan
  • Staff
  • People in how they talked to you
Cons
  • Poor customer service
  • Rude staff
  • Rude debt collector
  • Poor customer service
  • Quality
  • Lied to me plan and simple

OneMain Financial and Mariner Finance Most Positive Reviews

Top rated reviews
5

I have been a customer for years Bastrop branch know me everytime they see me. I recently had to retire due to...

Read full review
5

Salimah is so good at her job she helped me get a loan she would call me and tell me how everything is going, she did a...

Read full review
5

Account was unlocked and systems are all ok. Very professional service, timely and easy to work with.

Read full review
5

My father that is eldrely recieved the "check" in mail. After reviewing the loan he went to bank and deposited. They...

Read full review

OneMain Financial and Mariner Finance Most Critical Reviews

Lowest rated reviews
1

This is the email I wrote AFTER I was harrassed, threatened that they were coming to my home, hung up on, from a collect...

Read full review
1

Horrible work horrible website we can see nothing there they don't send a statement every month we can't pay debit card,...

Read full review
1

I took out this loan for an unexpected expense for my kids. I was told I could pay extra or even double up on my...

Read full review
1

"I have borrowed from Manier Financial for several years and paid off all my personal loans with them except one. I fell...

Read full review

OneMain Financial and Mariner Finance Latest Reviews

Recent published reviews
No votes

Good afternoon. Gentlemen of OneMain financial, I find it in bad taste that you waste my time on a loan application,...

Read full review
4.1

The csr was very helpful in addressing my issues with the app. The csr at the office location has always just said:...

Read full review
No votes

Just call to your office in Eagle Pass and Jorge the guy that answer the phone was so rude I called to discuss about...

Read full review
No votes

I am very pleased with Mariner Finance at the Des Plaines Illlinos office. Natalie is very efficient when processing...

Read full review