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Mariner Finance vs OneMain Financial
Mariner Finance vs OneMain Financial
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Mariner Finance and OneMain Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Mariner Finance and OneMain Financial Overview
Total reviews |
415
|
1312
|
Company responses |
33 |
0 |
Issues resolved |
2 |
2 |
Mariner Finance and OneMain Financial Consumer Ratings
Rank
231
out of 1015 in Loans and Mortgages category
208
out of 1015 in Loans and Mortgages category
Customer service
190
in category
169
in category
Website
245
in category
175
in category
Diversity of Products or Services
210
in category
195
in category
Reliability
186
in category
167
in category
Mariner Finance and OneMain Financial Rating Details
Reviewer's quote
...DON'T have a CUSTOMER SERVICE job!! Get a job where you are in the back room, away from people. Since you are a REPRESENTATIVE of your employer!!! I felt like she didn't want to handle/touch ANYTHING from a person of color. I don't know if she thought my color would rub off on her...
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...They should be assisgned customer service training. I can't wait to pay them off..
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Reviewer's quote
...The csr at the office location has always just said: yeah, there are a lot of issues with the website..
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...We can't get in during their business hours to sign a damn piece of paper to stop their mistake because of our work hours so we have to remember to go to their website and cancel the monthly payments. Every single time. We forgot to cancel it this month...
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Diversity of Products or Services
Reviewer's quote
Just wasn't satisfied with the services provided. Twice we entered local offices how being told we were approved and set for 2 hours. Seemed like employees don't know what they're doing or your Underwriters need to step up their game...
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hello, someone has stolen my info in may of 2016 i took action i have credit freezes and this one main financial services company still ran my credit twice within two weeks ,i attempted to remove the thur the normal process of which they denied to remove the two inquires from my credit files ,these...
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Reviewer's quote
"I have borrowed from Manier Financial for several years and paid off all my personal loans with them except one. I fell into financial hardship when my dad suffered a massive heart attack in July of 2018. The loan was in a slow pay status with my local court system. I would send on average three...
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This is the email I wrote AFTER I was harrassed, threatened that they were coming to my home, hung up on, from a collection agency who was hired by Citi Bank AND I HAVE NO IDEA WHO THIS CITI BANK IS!!! THE NERVE OF THESE PEOPLE. Please DO NOT do business with these unprofessional, unscrupulous,...
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Mariner Finance and OneMain Financial Pros and Cons
Pros
- You can get a loan
- Staff
- People in how they talked to you
- Friendly local office
- Availability of funds
- Local customer service
Cons
- Poor customer service
- Quality
- Lied to me plan and simple
- Poor customer service
- Rude staff
- Rude debt collector
Mariner Finance and OneMain Financial Most Positive Reviews
Top rated reviews
Salimah is so good at her job she helped me get a loan she would call me and tell me how everything is going, she did a...
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I have been a customer for years Bastrop branch know me everytime they see me. I recently had to retire due to...
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My father that is eldrely recieved the "check" in mail. After reviewing the loan he went to bank and deposited. They...
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Account was unlocked and systems are all ok. Very professional service, timely and easy to work with.
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Mariner Finance and OneMain Financial Most Critical Reviews
Lowest rated reviews
Horrible work horrible website we can see nothing there they don't send a statement every month we can't pay debit card,...
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Congrats: your chance of approval is outstanding! I really dont appreciate you taking my valuable time for nothing...
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"I have borrowed from Manier Financial for several years and paid off all my personal loans with them except one. I fell...
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This is the email I wrote AFTER I was harrassed, threatened that they were coming to my home, hung up on, from a collect...
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Mariner Finance and OneMain Financial Latest Reviews
Recent published reviews
The csr was very helpful in addressing my issues with the app. The csr at the office location has always just said:...
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No votes
Good afternoon. Gentlemen of OneMain financial, I find it in bad taste that you waste my time on a loan application,...
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No votes
I am very pleased with Mariner Finance at the Des Plaines Illlinos office. Natalie is very efficient when processing...
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No votes
Just call to your office in Eagle Pass and Jorge the guy that answer the phone was so rude I called to discuss about...
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How would you compare Mariner Finance vs OneMain Financial?
Same
Product or Service Quality
Poor
I have something else to compare
Landmark
I feel that Mariner Finance does exactly what they say they will do I am completely satisfied with their business.