PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mariner Finance and OneMain Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mariner Finance
OneMain Financial

Mariner Finance and OneMain Financial Overview

Total reviews 391 1203
Company responses 33 0
Issues resolved 2 2

Mariner Finance and OneMain Financial Consumer Ratings

Rank
149 out of 900 in Loans and Mortgages category
132 out of 900 in Loans and Mortgages category
Customer service
122 in category
106 in category
Website
190 in category
117 in category
Diversity of Products or Services
129 in category
117 in category
Billing Practices
127 in category
90 in category

Mariner Finance and OneMain Financial Rating Details

Customer service
1.4 (200 reviews)
1.5 (427 reviews)
Reviewer's quote

...DON'T have a CUSTOMER SERVICE job!! Get a job where you are in the back room, away from people. Since you are a REPRESENTATIVE of your employer!!! I felt like she didn't want to handle/touch ANYTHING from a person of color. I don't know if she thought my color would rub off on her...

Read full review

...They got the same explanation I did when I confronted Jessica about her horrible customer service. They said they are "short staffed" and "doing their best to get to everyone as soon as they can". Customer don't want to hear this...

Read full review
Website
1.5 (188 reviews)
1.9 (370 reviews)
Reviewer's quote

A relative applied for a loan through the website after receiving an offer in the mail. Completed the online application and was approved. She had two task to complete; one was to share bank records and next a “PHOTO...

Read full review

...We can't get in during their business hours to sign a damn piece of paper to stop their mistake because of our work hours so we have to remember to go to their website and cancel the monthly payments. Every single time. We forgot to cancel it this month...

Read full review
Diversity of Products or Services
1.5 (183 reviews)
1.6 (357 reviews)
Reviewer's quote

Just wasn't satisfied with the services provided. Twice we entered local offices how being told we were approved and set for 2 hours. Seemed like employees don't know what they're doing or your Underwriters need to step up their game...

Read full review

hello, someone has stolen my info in may of 2016 i took action i have credit freezes and this one main financial services company still ran my credit twice within two weeks ,i attempted to remove the thur the normal process of which they denied to remove the two inquires from my credit files ,these...

Read full review
Billing Practices
1.4 (183 reviews)
1.6 (345 reviews)
Reviewer's quote

...I would advise customers to avoid doing business with Mariner and to report the company's practices to the Consumer Financial Protection Bureau at https://www. consumerfinance. gov/complaint/ ..

Read full review

...Fraudulent offers and unethical practices..

Read full review

Mariner Finance and OneMain Financial Pros and Cons

Pros
  • Customer service
  • Staff
  • People in how they talked to you
  • Friendly local office
  • Availability of funds
  • Local customer service
Cons
  • Poor customer service
  • Quality
  • Lied to me plan and simple
  • Poor customer service
  • Rude staff
  • Rude debt collector

Mariner Finance and OneMain Financial Most Positive Reviews

Top rated reviews
5

My father that is eldrely recieved the "check" in mail. After reviewing the loan he went to bank and deposited. They...

Read full review
5

I have been a customer for years Bastrop branch know me everytime they see me. I recently had to retire due to...

Read full review
5

I purchased carpet recently and needed a loan. The carpet company was running a special with mariner for 6 months...

Read full review
5

Hi this is Deanna Palermo you guys need to work with me and my account...I work seven days a week...you guys call me...

Read full review

Mariner Finance and OneMain Financial Most Critical Reviews

Lowest rated reviews
1

We make a payment weekly ! We were told by a staff member as long as you had your payment made by the time the other...

Read full review
1

Last month I had fraud hit my checking account. As soon as I realized the bogus charges, I closed out the account. Since...

Read full review
1

If you are planning on financing your new Davis and Davis HVAC system through the company they offer, please read this r...

Read full review
1

I recently received a letter from OneMain Financial stating that I had been pre-approved for a loan of $6000.00. I work...

Read full review

Mariner Finance and OneMain Financial Latest Reviews

Recent published reviews
2.8

They advertise applying and getting funds from the comfort of your living room.
3rd loan with them. Immediately they have...

Read full review
2.1

Received an email stating that I was preapproved for a loan from OneMain. I called the Leesburg, Fla office and talked w...

Read full review
No votes

Unable to connect with the accounting department they have no contact information at all to be able to locate missing...

Read full review
1

Need to talk to someone. I do not like talking to the people at staples and saratoga

Read full review

Mariner Finance and OneMain Financial Products and Services

Most reviewed product and services
  • Mariner Finance Loan (137 reviews)
  • Mariner Finance Customer Care (61 reviews)
  • Mariner Finance Auto Loan (20 reviews)
  • Onemain Financial Loan (556 reviews)
  • Onemain Financial Customer Care (143 reviews)
  • Onemain Financial Account (36 reviews)