PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mariner Finance and OneMain Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mariner Finance
OneMain Financial

Mariner Finance and OneMain Financial Overview

Total reviews
371
1157
Company responses
33
0
Issues resolved
2
2

OneMain Financial was first mentioned on PissedConsumer on Aug 3, 2011 and since then this brand received 1157 reviews. It is 786 reviews more than Mariner Finance received since Dec 26, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mariner Finance customer support team than with OneMain Financial customer service.

Mariner Finance and OneMain Financial Consumer Ratings

Rank
143 out of 1293 in Loans and Mortgages category
123 out of 1293 in Loans and Mortgages category
Customer service
120 in category
103 in category
Website
182 in category
118 in category
Staff
123 in category
98 in category

According to consumer ratings and reviews, OneMain Financial ranks 20 points higher in the Loans and Mortgages category than Mariner Finance. People gave Mariner Finance 1.4 stars for Customer service criterion in Loans and Mortgages category and it is 232 points higher than the worst rated brand in this category. At the same time, OneMain Financial was rated 1.5 stars for Customer service criterion in this category and it is 249 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that OneMain Financial has a higher rating than Mariner Finance. Regarding Staff criterion, consumers gave Mariner Finance 1.4 stars and it is 65% greater than other in category. OneMain Financial however was rated 1.6 stars and it is 72% greater than other in category.

Mariner Finance and OneMain Financial Rating Details

Customer service
1.4 (186 reviews)
1.5 (401 reviews)
Reviewer's quote

I made a huge mistakes mariner finance. Th ur was not fraudulent... when I looked at my account to see how much the check was for... I was thinking it was 800 but in reality it was 1200.00 and I am want to say sorry for my mistake. Thank you for clarifying my loan.

Stephanie P

...They got the same explanation I did when I confronted Jessica about her horrible customer service. They said they are "short staffed" and "doing their best to get to everyone as soon as they can". Customer don't want to hear this...

Sandra Y
Website
1.5 (177 reviews)
1.9 (354 reviews)
Reviewer's quote

A relative applied for a loan through the website after receiving an offer in the mail. Completed the online application and was approved. She had two task to complete; one was to share bank records and next a “PHOTO...

E J

...We can't get in during their business hours to sign a damn piece of paper to stop their mistake because of our work hours so we have to remember to go to their website and cancel the monthly payments. Every single time. We forgot to cancel it this month...

Robert R
Staff
1.4 (173 reviews)
1.6 (358 reviews)
Reviewer's quote

...sign papers then tell you no insurance is available ! Refuse to give pay off amounts try to take you to court with no notice ! The place is a joke ! The staff are shady as ever ! Yes I may have been behind a payment, due to health issues but they make no mercy they are all about trying to do things illegal and sneaky ! They give misleading stories and lies to get business ! I will never refer no one to them nor do business with them ever again ! They are shady and rude ! The branch managers are shiesty and lie constantly ! Things happen emergencies happen however to down right talk to a customer like a dog and they are *** of the earth is unacceptable ! They are all ruthless ! They are not there for the customers they...

PissedConsumer1299048

They said I was harassing their staff after they threatened my car. I called to find out what was going on. They said they will call the police if I enter a branch or call them...

PissedConsumer1454968

Mariner Finance and OneMain Financial Pros and Cons

Pros
  • Customer service
  • Staff
  • People in how they talked to you
  • Friendly local office
  • Availability of funds
  • Local customer service
Cons
  • Poor customer service
  • Quality
  • Lied to me plan and simple
  • Poor customer service
  • Rude staff
  • Rude debt collector

Mariner Finance and OneMain Financial Latest Reviews

Recent published reviews
1

They took me to court for a little over $500. Instead of going to court I paid $549. They sent a letter about my account...

Read all 371 reviews
1

I DON'T KNOW WHAT THE *** A PERSON HAS TO DO TO 'STOP' GETTING THESE MAILERS. I HAVE SENT BACK ADVISING NO SUCH PERSON...

Read all 1157 reviews

Mariner Finance and OneMain Financial Products and Services

Most reviewed product and services
  • Mariner Finance Loan (130 reviews)
  • Mariner Finance Customer Care (60 reviews)
  • Mariner Finance Auto Loan (20 reviews)
  • Onemain Financial Loan (545 reviews)
  • Onemain Financial Customer Care (141 reviews)
  • Onemain Financial Account (35 reviews)