PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mariner Finance and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mariner Finance
Ocwen

Mariner Finance and Ocwen Overview

Total reviews
389
1495
Company responses
33
0
Issues resolved
2
5

Mariner Finance and Ocwen Consumer Ratings

Rank
148 out of 892 in Loans and Mortgages category
193 out of 892 in Loans and Mortgages category
Customer service
121 in category
173 in category
Website
186 in category
189 in category
Billing Practices
121 in category
158 in category
Reliability
107 in category
158 in category

Mariner Finance and Ocwen Rating Details

Customer service
1.4 (199 reviews)
1.2 (299 reviews)
Reviewer's quote

...DON'T have a CUSTOMER SERVICE job!! Get a job where you are in the back room, away from people. Since you are a REPRESENTATIVE of your employer!!! I felt like she didn't want to handle/touch ANYTHING from a person of color. I don't know if she thought my color would rub off on her...

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...A phone call to customer service took over an hour and multiple (friendly) people before someone could input a direct draft; over a month later, the online problem still exists..

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Website
1.5 (187 reviews)
1.5 (276 reviews)
Reviewer's quote

A relative applied for a loan through the website after receiving an offer in the mail. Completed the online application and was approved. She had two task to complete; one was to share bank records and next a “PHOTO...

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Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...

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Billing Practices
1.4 (181 reviews)
1.2 (225 reviews)
Reviewer's quote

...I would advise customers to avoid doing business with Mariner and to report the company's practices to the Consumer Financial Protection Bureau at https://www. consumerfinance. gov/complaint/ ..

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I want ALL THOSE PAYMENTS BACK WITH PENALTIES AND INTEREST ASAP!! Contact will be considered as acknowledgment of your fraudulent practices OCWEN/PHH AND I WILL EXPECT RESTITUTION IN VALUE OF HOUSE PLUS LOST PAYMENTS AND INTEREST WITHIN 30 DAYS with restitution of credit rating. ($300,000). It is...

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Reliability
1.4 (181 reviews)
1.2 (230 reviews)
Reviewer's quote

I did not sign up, offer, give permission or otherwise contact the Mariner Finance Florida Inc for any loans or debt issues, however like everyone else I get a lovely check in the mail. Please if you receive one of these just go DESTROY IT, do not cash it, you'd be better off finding a loan...

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OCWEN STOLE OUR HOME. THEY ARE CROOKS. NEVER LET THEM DO A HOME INSPECTION ON YOUR HOME. ONCE THEY FIGURE OUT THEY CAN MAKE BIG MONEY OFF THE HOME THEN THEY START SCREWING WITH YOU. THEN THEY ILLEGALLY FORECLOSE ON YOUR HOME . I NEVER SIGNED ANYTHING OR WAS NOTIFIED IN ADVANCE.This has had a...

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Mariner Finance and Ocwen Pros and Cons

Pros
  • Customer service
  • Staff
  • People in how they talked to you
  • One person that tried to help me
  • Didnt
  • Loan modification staff is competent and fair
Cons
  • Poor customer service
  • Quality
  • Lied to me plan and simple
  • Absolutely no customer service
  • No clear answers
  • Customer service

Mariner Finance and Ocwen Most Positive Reviews

Top rated reviews
5

My father that is eldrely recieved the "check" in mail. After reviewing the loan he went to bank and deposited. They...

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5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

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5

I purchased carpet recently and needed a loan. The carpet company was running a special with mariner for 6 months...

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5

In 2005 I borrowed $23,000 from them as a Home Equity Home and I paid them every month. I asked them to let me know...

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Mariner Finance and Ocwen Most Critical Reviews

Lowest rated reviews
1

We make a payment weekly ! We were told by a staff member as long as you had your payment made by the time the other...

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1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

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1

If you are planning on financing your new Davis and Davis HVAC system through the company they offer, please read this r...

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1

My gmac mortgage was sold to ocwen in the middle of a loan modification gmac tried to foreclose on me after they sold...

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Mariner Finance and Ocwen Latest Reviews

Recent published reviews
1

I did not sign up, offer, give permission or otherwise contact the Mariner Finance Florida Inc for any loans or debt iss...

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1

OCWEN STOLE OUR HOME. THEY ARE CROOKS. NEVER LET THEM DO A HOME INSPECTION ON YOUR HOME. ONCE THEY FIGURE OUT THEY CAN M...

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No votes

New acct.,..Trying to Register my Acct..not able to do that.
Prefer to pay online.
Can someone please help.
thank you
Tilly...

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No votes

My dad is Timothy Davis
610 Hampton rd
Lancaster SC 29720
Po box 554
Lancaster SC 29721
He has paid off the mortgage that sta...

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Mariner Finance and Ocwen Products and Services

Most reviewed product and services
  • Mariner Finance Loan (136 reviews)
  • Mariner Finance Customer Care (61 reviews)
  • Mariner Finance Auto Loan (20 reviews)
  • Ocwen Mortgage (526 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)